Invoice-to-Cash Analyst: Drive Collections & Disputes

8388-Johnson & Johnson International (Singapore) Pte. Ltd. (ROHQ) (Branch) Legal Entity; Taguig; On-site; PHP 500,000 - 900,000; Full time

Job summary

Johnson & Johnson, a global healthcare leader, is seeking a Finance professional in AP/AR based in Taguig. The role concentrates on end-to-end collections, dispute processing, and payment reconciliation for high-volume, low-value portfolios.

You will monitor cash flow metrics, coordinate with multiple stakeholders, and ensure adherence to internal controls and audit standards. Join a world-class team committed to healthcare innovation.

Qualifications

• Experience in end-to-end collections for high-volume, low-value customer portfolios.
• Ability to reconcile payments and identify basic disputes for escalation.
• Familiarity with AR systems and automated processes.

Responsibilities

• Be compliant with applicable laws and follow guidelines in the Credo.
• Execute end-to-end collections and dispute processing for high-volume portfolios.
• Perform collections reminders, follow-ups, and dunning activities per playbooks.
• Monitor overdue balances and payment trends via dashboards and reports.
• Reconcile incoming payments and identify basic disputes for escalation.
• Deliver and track performance against defined metrics and close activities.
• Coordinate with Commercial, Customer Service, and Supply Chain teams.

Skills

Collections

Dispute handling

AR systems

Dashboards

Customer inquiries

Process improvement

Cross-functional

Job description

Johnson & Johnson, a global healthcare leader, is seeking a Finance professional in AP/AR based in Taguig. The role concentrates on end-to-end collections, dispute processing, and payment reconciliation for high-volume, low-value portfolios.

You will monitor cash flow metrics, coordinate with multiple stakeholders, and ensure adherence to internal controls and audit standards. Join a world-class team committed to healthcare innovation.