Collections Analyst - AR, Cash & Process Improvement

Johnson Johnson; Taguig; On-site; PHP 360,000 - 540,000; Full time

Job summary

Johnson & Johnson in Taguig, Philippines, is seeking a Finance professional to manage day‑to‑day collections for assigned accounts, monitor aging, and resolve invoice disputes in coordination with Billing and Sales.

The role supports month‑end close and audits, requiring 2+ years in collections and strong Excel skills. Experience with SAP and CRM tools is preferred; on‑site in metro Manila area.

Qualifications

• Bachelor’s degree or 2–4 years relevant experience.
• 2+ years’ experience in collections or AR.
• Strong Excel skills (pivot tables, lookups).
• Experience with ERP and CRM/collections tools.

Responsibilities

• Manage day-to-day collections for assigned accounts via phone, email, and portals.
• Monitor AR aging and prioritize collections to reduce past-due balances.
• Investigate and resolve invoice disputes with Billing and Sales.
• Prepare, negotiate, and document payment arrangements.
• Apply incoming payments and assist with cash application and short-pays reconciliation.
• Escalate delinquent accounts per policy (credit holds, collections).
• Maintain AR records and collection logs in ERP systems.
• Produce routine/ad-hoc reports (aging, DSO, cash forecasts).
• Support month-end close and audit requests for AR transactions.
• Identify process improvements and participate in automation initiatives.
• Ensure compliance with company policies and collection regulations.

Skills

Advanced Excel

Communication

Negotiation

Attention to detail

Education

Bachelor’s degree in Finance/Accounting/Business or equivalent

Tools

SAP

CRM/collections tools

Job description

Johnson & Johnson in Taguig, Philippines, is seeking a Finance professional to manage day‑to‑day collections for assigned accounts, monitor aging, and resolve invoice disputes in coordination with Billing and Sales.

The role supports month‑end close and audits, requiring 2+ years in collections and strong Excel skills. Experience with SAP and CRM tools is preferred; on‑site in metro Manila area.