Strategic AR & Cash Collections Analyst

Johnson & Johnson Innovative Medicine; Taguig; On-site; PHP 600,000 - 800,000; Full time

Job summary

Johnson & Johnson Innovative Medicine in Taguig, Philippines, seeks a Finance professional to manage day-to-day collections, reduce past-due balances, and resolve invoice disputes. You'll coordinate with Billing and Sales, document payment arrangements, and ensure accurate AR records.

The role requires a Bachelor's in Finance/Accounting or related experience, 2+ years in AR/Collections, strong Excel skills, and familiarity with SAP ERP and CRM tools.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business, or equivalent experience.
• 2+ years’ experience in collections, accounts receivable, or I2C functions.
• Strong Excel skills (pivot tables, lookups).
• Experience with ERP systems (e.g., SAP) and CRM/collections tools.
• Clear written and verbal communication; effective negotiator with customers.
• Strong organizational, analytical, and problem‑solving skills.
• Attention to detail and ability to manage multiple priorities and deadlines.

Responsibilities

• Manage day-to-day collections for assigned accounts via phone, email, and portals.
• Monitor accounts receivable aging and prioritize collection efforts to reduce past‑due balances.
• Investigate and resolve invoice disputes in coordination with Billing and Sales.
• Prepare, negotiate, and document payment arrangements and follow‑up.
• Apply incoming payments and assist with cash application and short‑pay reconciliation.
• Escalate delinquent accounts according to policy (credit holds, legal).
• Maintain accurate AR records, notes, and collection logs in ERP/collections systems.
• Produce routine and ad‑hoc reports: aging, DSO, collections performance, and cash forecasts.
• Support month‑end close and audit requests related to AR transactions.
• Identify process improvements and participate in I2C automation or transformation initiatives.
• Ensure compliance with company policies and applicable collection regulations.

Skills

Excel

Communication

Analytical thinking

Attention to detail

Multitasking

Education

Bachelor's degree in Finance/Accounting or related field

Tools

SAP

CRM tools

Job description

Johnson & Johnson Innovative Medicine in Taguig, Philippines, seeks a Finance professional to manage day-to-day collections, reduce past-due balances, and resolve invoice disputes. You'll coordinate with Billing and Sales, document payment arrangements, and ensure accurate AR records.

The role requires a Bachelor's in Finance/Accounting or related experience, 2+ years in AR/Collections, strong Excel skills, and familiarity with SAP ERP and CRM tools.