Impact-Driven Sales Ops Leader

taskus; Meycauayan; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary and benefits

People First culture

Internal mobility and growth

Job summary

TaskUs is seeking an Operations Manager in Meycauayan to lead customer experience operations, design plans to hit targets, and optimize daily processes.

The ideal candidate has 3+ years in CX operations management, proven leadership, and strong communication skills, with the ability to coach teammates and drive improvements across the team.

Join a People First culture that values growth, internal mobility, and delivering exceptional service to clients while maintaining high performance standards.

Qualifications

• 3+ years in CX operations management or similar.
• Proven leadership and people-management ability.
• Strong written and verbal communication.

Responsibilities

• Develop plans for Teammates and Team Leaders to reach targets.
• Identify strengths/weaknesses and coach accordingly.
• Assign tasks leveraging strengths and addressing weaknesses.
• Gain trust through regular check-ins and supportive leadership.
• Improve daily processes and practices to boost performance.

Skills

Leadership

People management

Communication skills

Data analysis

Multi-tasking

Target achievement

Job description

TaskUs is seeking an Operations Manager in Meycauayan to lead customer experience operations, design plans to hit targets, and optimize daily processes.

The ideal candidate has 3+ years in CX operations management, proven leadership, and strong communication skills, with the ability to coach teammates and drive improvements across the team.

Join a People First culture that values growth, internal mobility, and delivering exceptional service to clients while maintaining high performance standards.