Accenture Cubao Hiring: Customer Service Associate | With Online Hiring

Accenture; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

HMO coverage

Allowances

Company bonuses

Training and certification

Paid Sick and Vacation Leaves

Job summary

Accenture is hiring a Customer Service Representative to deliver frontline customer support onsite in Quezon City. The role requires either 2 years of BPO experience for HS/SHS graduates or 6 months for college graduates, with flexibility for shift schedules and holiday work.

The position includes comprehensive benefits from day one and opportunities for training and upskilling. As a CSR, you will handle inquiries, ensure call quality, and resolve issues promptly, contributing to high customer

Qualifications

• HS graduates (old curriculum) or SHS graduates with at least 2 years of BPO experience, OR college graduates with at least 6 months of BPO experience.
• Willing to work full-time onsite in Quezon City.
• Amenable to shifting schedules and holiday work.

Responsibilities

• Provide customer service support according to scope of work and service level requirements.
• Ensure call quality and meet customer care needs, resolving them in a timely fashion.

Skills

BPO experience

Education

HS or SHS with BPO exposure

College graduates with 6 months BPO

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*
• Allowances, company bonuses, and performance incentives*
• Company-sponsored training, upskilling and certification*
• Paid Sick and Vacation Leaves*

As a Customer Service Representative, your responsibilities will include:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You:

• HS graduates (old curriculum) and SHS graduates with at least 2 years of BPO experience; OR
• Also open to college graduates with at least 6 months of BPO experience.
• Willing to work full-time onsite in Quezon City
• Amenable to shifting schedules and holiday work.

*Terms and conditions apply