iGaming Support Specialist – Customer Care & Compliance
Codebrewers101 Inc.
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Benefits offered by this job
Job summary
Codebrewers101 Inc. is seeking a Customer Support Specialist to join our growing iGaming Guardian team in the Philippines. You will provide professional support to English-speaking players via live chat and email, helping ensure a smooth and positive gaming experience.
The role requires strong English communication, problem-solving, and the ability to work in a fast-paced online gaming environment. You will document interactions, follow responsible gaming and AML guidelines, and collaborate with
Qualifications
- Excellent written and spoken English communication.
- Experience in customer service, chat or email support.
- Familiarity with iGaming or online gaming is a plus.
- Willingness to work onsite in a fast-paced environment.
- Night shifts, weekends or holidays may be required.
Responsibilities
- Provide timely, professional support via live chat and email.
- Assist players with account-related concerns (KYC, login, deposits).
- Document interactions and updates in internal systems.
- Monitor accounts for suspicious activity and ensure data privacy.
- Meet performance metrics and maintain customer satisfaction.
- Collaborate with internal teams to resolve issues quickly.
Skills
Tools
Job description
Codebrewers101 Inc. is seeking a Customer Support Specialist to join our growing iGaming Guardian team in the Philippines. You will provide professional support to English-speaking players via live chat and email, helping ensure a smooth and positive gaming experience.
The role requires strong English communication, problem-solving, and the ability to work in a fast-paced online gaming environment. You will document interactions, follow responsible gaming and AML guidelines, and collaborate with
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