IAM Associate — Access & Security Operations

TaskUs; Las Piñas; On-site; PHP 300,000 - 540,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Internal mobility

Job summary

TaskUs is looking for an Identity and Access Management Associate to join its IAM team in the Philippines. You will work closely with the IAM Analyst and report to the IAM Manager to ensure proper identities and credentials for resource access, with 24/7 shift coverage and operational responsibility for IAM services.

This role supports a dynamic, global workforce and contributes to maintaining secure access across IT systems and applications in a fast-paced BPO environment.

Qualifications

• 1–2 years’ information security or IT helpdesk experience; fresh graduates welcome.
• Ability to troubleshoot quickly in emergencies.
• Basic knowledge of Active Directory.
• Knowledge of information security concepts.

Responsibilities

• Ensure IAM service delivery meets SLAs.
• Configure security policies and rules for IAM integration.
• Provide first-level IAM incident and service request support.
• Respond to client inquiries about IAM access concerns.
• Assist IAM Analyst with projects and implementations.
• Maintain runbooks and documentation.
• Maintain understanding of IAM offerings and processes.

Skills

Information security

IT Helpdesk

Active Directory

Communication skills

Problem solving

Work under pressure

Education

Bachelor’s degree in IT Security or CS

Job description

TaskUs is looking for an Identity and Access Management Associate to join its IAM team in the Philippines. You will work closely with the IAM Analyst and report to the IAM Manager to ensure proper identities and credentials for resource access, with 24/7 shift coverage and operational responsibility for IAM services.

This role supports a dynamic, global workforce and contributes to maintaining secure access across IT systems and applications in a fast-paced BPO environment.