Hybrid Security & CCTV Operations Specialist

iReply Services; Philippines; Hybrid; PHP 420,000 - 540,000; Full time

Benefits offered by this job

Paid Leaves & Birthday Off

Comprehensive Health Insurance

Performance-Based Salary Increase

Annual Salary Adjustments

Employee Recognition

Engaging Team Activities

Job summary

Ireply Services in the Philippines is seeking a full-time Operations & Security Coordinator to support daily operations and security monitoring activities. This hybrid role combines technical and administrative responsibilities, including coordinating with field technicians and managing customer accounts.

The ideal candidate has background in technical support, hardware, networking, devices, and security systems, with experience in CCTV, IP cameras, NVR/DVR, and video surveillance.

Qualifications

• Experience in technical support, hardware, networking, devices, systems administration, security technology, or operations coordination.
• Excellent written and verbal English communication skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Program and configure Uniview camera systems.
• Create and manage camera zones, analytics, and detection settings.
• Review and monitor security events and alarms.
• Assist with live security monitoring and event verification.
• Coordinate with field technicians regarding installations, maintenance, troubleshooting, and service calls.
• Create and maintain customer accounts and monitoring profiles.
• Track service requests, installations, maintenance activities, and customer concerns.
• Prepare reports, proposals, service documentation, and other administrative paperwork.

Skills

Technical support

Hardware

Networking

Security technology

Operations coordination

English communication

CRM systems

Microsoft Office

Google Workspace

Tools

Uniview camera platform

CRM systems

Microsoft Office

Google Workspace

Job description

Ireply Services in the Philippines is seeking a full-time Operations & Security Coordinator to support daily operations and security monitoring activities. This hybrid role combines technical and administrative responsibilities, including coordinating with field technicians and managing customer accounts.

The ideal candidate has background in technical support, hardware, networking, devices, and security systems, with experience in CCTV, IP cameras, NVR/DVR, and video surveillance.