Hybrid Night-Shift Order Management Specialist

MicroSourcing; Quezon City; Hybrid; PHP 335,000 - 502,000; Full time

Benefits offered by this job

Healthcare coverage

Bonus opportunities

Paid time-off

Life insurance

Flexible work

Job summary

MicroSourcing in Eastwood, Quezon City, Philippines, seeks an Order Management Specialist for a hybrid role with night shifts. You will enter data, handle orders and inquiries, and communicate with customers by email to resolve issues.

You will use NetSuite and MS Office, coordinate with internal teams via Teams, and ensure on-time deliveries while upholding Return Policy and procedures.

Qualifications

• Experience handling data entry and order processing.
• Strong communication via email with customers.
• Familiarity with ERP tools (NetSuite) and MS Office.

Responsibilities

• Enters data including contact info and orders accurately.
• Communicates with customers by email and resolves issues.
• Uses Teams to coordinate with internal teams and managers.
• Maintains connectivity to access cloud ERP and Microsoft apps.
• Handles shipments issues and processes credits/returns when needed.
• Checks product availability and lead times from inventory.

Skills

Data entry

Customer communication

ERP systems

NetSuite

Microsoft Teams

Order management

Inventory lookup

Tools

NetSuite

Outlook

Teams

Job description

MicroSourcing in Eastwood, Quezon City, Philippines, seeks an Order Management Specialist for a hybrid role with night shifts. You will enter data, handle orders and inquiries, and communicate with customers by email to resolve issues.

You will use NetSuite and MS Office, coordinate with internal teams via Teams, and ensure on-time deliveries while upholding Return Policy and procedures.