Hybrid Night-Shift Case Manager: Patient Coordination

MicroSourcing International; Quezon City; Híbrido; PHP 600.000 - 800.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare coverage on Day 1 for you &

Paid time off with cash conversion

Group life insurance

Performance bonuses

Descripción de la vacante

MicroSourcing International is seeking a proactive Case Manager in Eastwood, Libis, Quezon City for a Hybrid, night-shift role. You will manage cases from intake hand-off to delivery, coordinating clinical, insurance, and scheduling activities with ATPs and providers.

The ideal candidate has a Bachelor's degree or equivalent, 3-5 years of related experience, and solid healthcare knowledge. Strong organizational, communication, and problem-solving skills are essential.

Formación

• Bachelor’s degree or equivalent work experience.
• 3-5 years of relevant work experience.
• Healthcare knowledge and familiarity with insurance processes are preferred.
• Sales background a definite plus to support revenue opportunities.

Responsabilidades

• Lead case ownership from intake through equipment delivery, coordinating clinical documentation and authorizations.
• Communicate timely updates to patients and referral sources, resolving escalations.
• Coordinate PT/OT assessments with ATPs and external providers to meet payer guidelines.
• Manage case queues to balance productivity, patient satisfaction, and revenue cycle impact.
• Ensure accurate documentation, scheduling, and fulfillment within SLA timelines.
• Maintain audit-ready case records and support compliance with SOPs and payer requirements.

Conocimientos

Healthcare knowledge

Sales background

Excellent organizational skills

Communication skills (verbal & written

HIPAA familiarity

Educación

Bachelor’s Degree or equivalent

Descripción del empleo

MicroSourcing International is seeking a proactive Case Manager in Eastwood, Libis, Quezon City for a Hybrid, night-shift role. You will manage cases from intake hand-off to delivery, coordinating clinical, insurance, and scheduling activities with ATPs and providers.

The ideal candidate has a Bachelor's degree or equivalent, 3-5 years of related experience, and solid healthcare knowledge. Strong organizational, communication, and problem-solving skills are essential.