Hybrid Night-Shift Billing Analyst: Oracle Subscriptions

IBEX Global Solutions (Philippines) Inc.; Mandaluyong; Hybrid; PHP 670,000 - 893,000; Full time

Job summary

IBEX Global Solutions (Philippines) Inc. is seeking a Subscription Billing Analyst to review contracts, manage Oracle SM, and support billing accuracy. The role is night shift aligned with US hours and a hybrid setup in Ibex Shaw, Mandaluyong, with initial onsite onboarding.

You will work with cross-functional teams, handle audits, and participate in training for new regions on the Oracle platform, while looking for ways to streamline processes.

Qualifications

• Strong understanding of customer contracts, especially Global, Master, and leveled agreements.
• Experience with Oracle Subscription Management and related Oracle modules.
• Ability to work across multiple departments and time zones.
• Proactive, detail-oriented with fast turnaround on contracting processing.

Responsibilities

• Review incoming customer disputes and update Oracle Subscription Management records.
• Track upcoming contract increases and renewals for accuracy.
• Coordinate with internal Sales, Billing, and Contracts teams.
• Gather information for audits on a monthly/quarterly/yearly cadence.
• Assist training for new regions migrating to the Oracle platform.
• Identify process improvements to streamline or automate workflows.

Skills

Contract management

Cross-functional collaboration

Detail-oriented

Tools

Oracle Subscription Management

Oracle Contract Lifecycle

Oracle CPQ

Salesforce.com

ServiceNow

MS Office

Job description

IBEX Global Solutions (Philippines) Inc. is seeking a Subscription Billing Analyst to review contracts, manage Oracle SM, and support billing accuracy. The role is night shift aligned with US hours and a hybrid setup in Ibex Shaw, Mandaluyong, with initial onsite onboarding.

You will work with cross-functional teams, handle audits, and participate in training for new regions on the Oracle platform, while looking for ways to streamline processes.