Night-Shift AR & Billing Support Specialist

IBEX Global Solutions (Philippines) Inc.; Davao City; On-site; PHP 279,000 - 446,000; Full time

Job summary

IBEX Global Solutions (Philippines) Inc. is seeking an Accounts Receivable Representative to support the AR department, handling payments, deductions, and delinquency follow-ups for a large commercial customer base. This onsite, nightshift role focuses on accurate posting and timely collection actions.

You will respond to inquiries, review account status, and assist with year-end audit requests while maintaining strong Excel skills and clear communication with stores and customers.

Qualifications

• Strong Excel proficiency and solid technology skills.
• Excellent verbal and written communication.
• Experience in AR, Billing and Collections.

Responsibilities

• Respond to inbound calls and emails to resolve account issues.
• Review and analyze customer account status for approval/denial.
• Prepare and generate Dunning Letters (Stage 1–6).
• Enter credit card payments accurately and efficiently.
• Prepare write-offs, adjustments and check requests.
• Research unapplied payments to reduce balances.
• Regenerate and send invoices upon request.
• Upload invoices to customer portals.
• Review aging reports to assist collections.
• Assist with year-end audit requests.

Skills

Excel

AR experience

Billing

Collections

Communication skills

Phone outreach

Job description

IBEX Global Solutions (Philippines) Inc. is seeking an Accounts Receivable Representative to support the AR department, handling payments, deductions, and delinquency follow-ups for a large commercial customer base. This onsite, nightshift role focuses on accurate posting and timely collection actions.

You will respond to inquiries, review account status, and assist with year-end audit requests while maintaining strong Excel skills and clear communication with stores and customers.