Hybrid Investment Accounting Support Analyst

FIS Global Solutions Philippines; Philippines; Hybrid; PHP 500.000 - 800.000; Vollzeit

Benefits dieser Stelle

Competitive salary and benefits

Professional education and development

Career growth opportunities

Inclusive and diverse work environment

Zusammenfassung

FIS Global Solutions Philippines is hiring a Product Technical Support Analyst to provide functional and technical support for investment accounting applications. The role involves troubleshooting, monitoring system performance, supporting production activities, and collaborating with internal and client-facing teams to resolve complex business and technical challenges.

Hybrid work arrangement applies. Ideal candidates have a finance, accounting, or fintech background, strong problem-solving

Qualifikationen

• Bachelor's degree in Accounting, Finance, Business, IT, or related field.
• Experience in application support, production support, client services, or related function.
• Knowledge of financial services, investment accounting, fund accounting, or financial instruments.

Aufgaben

• Provide functional and technical support on the IAM platform with high-quality, timely responses.
• Perform issue triage, troubleshooting, log analysis, and recreate client scenarios in test environments.
• Manage daily production support including IAM BAU tickets and system issues.
• Monitor batch processes and coordinate fixes with internal teams.
• Understand client setups, workflows, and multi-account configurations.

Kenntnisse

Analytical skills

Troubleshooting

Problem solving

Communication skills

Ausbildung

Bachelor's degree in Accounting, Finance, Business, Information Technology, or related field

Tools

InvestOne

Jobbeschreibung

FIS Global Solutions Philippines is hiring a Product Technical Support Analyst to provide functional and technical support for investment accounting applications. The role involves troubleshooting, monitoring system performance, supporting production activities, and collaborating with internal and client-facing teams to resolve complex business and technical challenges.

Hybrid work arrangement applies. Ideal candidates have a finance, accounting, or fintech background, strong problem-solving