Hybrid HR Operations Associate – Employee Relations

IFIVE INC.; Pasig; Hybrid; PHP 335,000 - 513,000; Full time

Benefits offered by this job

Competitive compensation packages

Professional development opportunities

Engagement activities

Job summary

IFIVE INC. is seeking an HR Operations Associate - Project Based to support HR administrative and analytical work for our global clients from a hybrid Manila site.

You will handle employee relations, onboarding/offboarding, data maintenance and payroll coordination, contributing to compliance with labor standards and company policies. You will collaborate with operations leaders to drive retention and engagement initiatives, while ensuring accurate employee records and timely issue resolution.

Qualifications

• Minimum 1 year of experience in Human Resources management.
• Thorough knowledge of HR best practices, DOLE regulations, employment-related compliance and organizational management.
• Excellent service orientation and organizational skills, with strong reporting and analysis, presentation, time management and prioritization abilities.
• People-first mindset with the ability to develop and implement short- and long-term solutions.
• Willing to work on a shifting schedule.
• Willing to work in a hybrid setup (3 days onsite, 2 days WFH per week).
• Willing to work at Zeta Tower Bridgetowne, C-5, Quezon City or Tower 1, Rockwell Business Center, Ortigas, Pasig City.

Responsibilities

• Maintain positive relationships as the first point of contact for employee concerns and inquiries.
• Provide guidance on company policies and updates to employees and operations leaders.
• Coordinate with HR leadership for timely resolution of employee transactions and grievances.
• Support disciplinary case handling including incident reports, notices and related documentation; maintain corrective action trackers.
• Partner with operations to execute retention strategies and engagement activities.
• Ensure processes comply with General Labor Standards and other government policies.
• Assist onboarding by coordinating with responsible persons and ensuring completion of onboarding checklists.
• Support offboarding activities including resignation letters, exit interviews, clearance, and final pay coordination.
• Maintain accurate HR data changes and movements in the HR system.
• Collaborate with Payroll for timekeeping backup and payroll disputes; assist with HR business reviews and salary structures.
• Maintain confidentiality of company information and other duties as assigned.

Skills

HR management

HR best practices

DOLE regulations

reporting & analytics

time management

prioritization

people-first mindset

team collaboration

Job description

IFIVE INC. is seeking an HR Operations Associate - Project Based to support HR administrative and analytical work for our global clients from a hybrid Manila site.

You will handle employee relations, onboarding/offboarding, data maintenance and payroll coordination, contributing to compliance with labor standards and company policies. You will collaborate with operations leaders to drive retention and engagement initiatives, while ensuring accurate employee records and timely issue resolution.