Hybrid Collections Analyst – AR & Cash Flow

Institutional Shareholder Services Inc.; Makati; Hybrid; PHP 335,000 - 558,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

ISS STOXX in Makati City, Philippines, is seeking a Collections Analyst to join our Revenue Control team. The role focuses on managing accounts receivable, resolving client payment issues, and supporting cash collection objectives.

You will communicate with clients, monitor accounts, update records in SAP, and collaborate with Billing and Sales to resolve contractual issues. Ideal candidates hold a finance-related degree, 2–3 years in collections, strong English, advanced Excel, and familiarity

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• 2–3 years in collections, AR, credit control, or similar finance role.
• Strong English communication, both written and verbal.
• Proficient Excel for data analysis and reporting.
• Experience with SAP and Salesforce is a plus.
• Able to work late mid-shift and hybrid in Makati.

Responsibilities

• Communicate with clients to promptly resolve payment or contractual issues.
• Monitor accounts and investigate data to support client communication.
• Update account status and collections efforts in SAP.
• Partner with Billing and Sales on client issues.
• Create, analyze, and update weekly collections reports.
• Manage collections for global entities in compliance with policies.

Skills

English communication

Excel skills

Analytical skills

Contract interpretation

Interpersonal skills

SAP

Salesforce

Education

Bachelor’s degree in Finance/Accounting/Business Admin

Tools

SAP

Salesforce

Job description

ISS STOXX in Makati City, Philippines, is seeking a Collections Analyst to join our Revenue Control team. The role focuses on managing accounts receivable, resolving client payment issues, and supporting cash collection objectives.

You will communicate with clients, monitor accounts, update records in SAP, and collaborate with Billing and Sales to resolve contractual issues. Ideal candidates hold a finance-related degree, 2–3 years in collections, strong English, advanced Excel, and familiarity