Global Collections Analyst: Drive Cash Recovery

ISS STOXX

Philippines

On-site

PHP 350,000 - 550,000

Full time

14 days+

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Job summary

ISS STOXX is seeking a Collections Analyst to join the Revenue Control team in the Philippines. You will manage accounts receivable, resolve client payment issues, and support cash collection objectives with strong analytical and communication skills.

Key responsibilities include resolving refunds and unapplied cash, monitoring accounts, updating SAP records, and collaborating with Billing and Sales teams. A Finance/Accounting degree and 2–3 years in collections are required.

Qualifications

Bachelor's degree in Finance, Accounting, Business Administration, or related field.
2-3 years of collections or AR experience.
Strong English communication.
Proactive, organized and detail-oriented.
Excel skills with pivots and VLOOKUP.
Familiarity with SAP/Salesforce is a plus.
Ability to interpret contracts.
Ability to manage multiple priorities.

Responsibilities

Communicate with clients to ensure prompt resolution of payment issues including refunds, and unapplied cash receipts.
Monitor accounts and investigate historical data to support client communication.
Update account status records and collections efforts in SAP.
Partner with Billing Team and Sales Teams on client issues.
Creation, analysis and updating of weekly Collections reports.
Manage collection activities for global entities while ensuring compliance with company policies and procedures.