Hybrid AR Collections Specialist – Global Impact

Emapta; Mandaluyong; Hybrid; PHP 320,000 - 440,000; Full time

Benefits offered by this job

HMO coverage

Night differential pay

Weekend off

Hybrid work

Ortigas location

Salary advance

Upskilling via Emapta Academy

Gym access

Lifestyle perks

Referral incentives

Government benefits

Annual leaves

Job summary

Emapta Philippines is seeking an AR Support Coordinator to strengthen financial operations in a healthcare-focused international client setting. You will handle invoicing, collections for B2B accounts, and maintain accurate account updates while delivering responsive service.

The role requires 1–3 years in accounts receivable or related financial operations, experience with ERP systems (SAP, Oracle, JD Edwards), and strong Excel and communication skills, with a hybrid work setup in Ortigas.

Qualifications

• 1–3 years in accounts receivable, credit and collections, or related financial operations, including B2B collections.
• Experience with ERP systems such as SAP, Oracle, JD Edwards (JDE) or similar platforms.
• Strong analytical and problem-solving skills.
• Excellent communication, negotiation, and customer relationship management skills.
• Proficiency in Microsoft Excel, Outlook, and other business applications.

Responsibilities

• Support Senior AR Coordinators by providing invoices, PODs, POs, and account documents.
• Manage a portfolio of lower-value customer accounts for timely collections.
• Monitor aging reports and follow up on past-due invoices via calls and emails.
• Document collection activities and account status in designated systems.
• Review and release eligible sales orders on AR credit hold.
• Escalate complex issues to Senior AR Coordinators as needed.
• Maintain positive customer relationships while enforcing policies.

Skills

Accounts receivable

Analytical thinking

Communication skills

Negotiation

B2B collections

Education

High school diploma or equivalent

Tools

SAP

Oracle

JD Edwards (JDE)

Excel

Outlook

Job description

Emapta Philippines is seeking an AR Support Coordinator to strengthen financial operations in a healthcare-focused international client setting. You will handle invoicing, collections for B2B accounts, and maintain accurate account updates while delivering responsive service.

The role requires 1–3 years in accounts receivable or related financial operations, experience with ERP systems (SAP, Oracle, JD Edwards), and strong Excel and communication skills, with a hybrid work setup in Ortigas.