Hybrid Application Support Engineer & SME (AS/400 RPG IV)

Dikshatek; Manila; Hybrid; PHP 420,000 - 600,000; Full time

Job summary

Dikshatek is seeking an Application Support Engineer to identify and resolve issues in critical business systems. You will engage in troubleshooting, collaborate with teammates, and ensure smooth operation of software applications. The role emphasizes problem solving, documentation, and knowledge sharing to support users effectively.

You will contribute to developing and implementing new features, while maintaining system integrity and user experience in a hybrid Manila-based setup.

Qualifications

• Expert proficiency in IBM System i (AS/400) RPG IV.
• Strong understanding of software development life cycle and methodologies.
• Experience with debugging and troubleshooting software applications.
• Familiarity with database management and data manipulation techniques.
• Ability to work collaboratively in a team-oriented environment.

Responsibilities

• Identify and resolve issues within critical business systems.
• Collaborate with team members to ensure smooth operation of software applications.
• Analyze system performance and identify areas for improvement.
• Document issues and resolutions to share knowledge across the team.
• Assist in development and implementation of new software features.
• Provide training and support to end-users to ensure effective use of applications.

Skills

AS/400 RPG IV

SDLC

Debugging

Database management

Teamwork

Job description

Dikshatek is seeking an Application Support Engineer to identify and resolve issues in critical business systems. You will engage in troubleshooting, collaborate with teammates, and ensure smooth operation of software applications. The role emphasizes problem solving, documentation, and knowledge sharing to support users effectively.

You will contribute to developing and implementing new features, while maintaining system integrity and user experience in a hybrid Manila-based setup.