Hybrid IBM i RPG IV Application Support Engineer

Dikshatek; Manila; Hybrid; PHP 558,000 - 725,000; Full time

Job summary

Dikshatek is seeking an Applications Support Engineer to investigate and resolve issues across core business systems, ensuring reliability of software components that support critical operations.

You will analyze system behavior, collaborate with teammates, and maintain smooth operations with a focus on timely problem solving and knowledge sharing. The role is hybrid in Metro Manila with 45 hours per week and a project window from Oct 12, 2026 to Apr 11, 2027.

Qualifications

• Required skill: Expert proficiency in IBM System i (AS/400) RPG IV.
• Strong understanding of system diagnostics and troubleshooting techniques.
• Experience with software maintenance and support processes.
• Ability to analyze complex system issues and develop effective solutions.
• Familiarity with database management and query optimization related to IBM System i environments.
• Good communication skills to facilitate collaboration and knowledge sharing.

Responsibilities

• Investigate and resolve issues across essential business systems.
• Analyze system behaviors and monitor performance.
• Collaborate with team members to ensure smooth operations.
• Document findings and solutions for knowledge base.
• Assist in identifying potential system improvements and enhancements.
• Communicate with stakeholders to understand concerns and provide timely solutions.
• Support implementation of corrective actions and preventive measures.

Skills

IBM System i RPG IV

System diagnostics

Troubleshooting

Software maintenance

Database management

Communication skills

Job description

Dikshatek is seeking an Applications Support Engineer to investigate and resolve issues across core business systems, ensuring reliability of software components that support critical operations.

You will analyze system behavior, collaborate with teammates, and maintain smooth operations with a focus on timely problem solving and knowledge sharing. The role is hybrid in Metro Manila with 45 hours per week and a project window from Oct 12, 2026 to Apr 11, 2027.