Job Description
We’re seeking a Residential HVAC Sales Estimator (Service Titan Specialist) with proven experience in Australia’s residential HVAC market. This role demands accuracy, technical expertise, and a customer‑first approach. You’ll take full ownership of the quoting process — from initial inquiry to final approval — ensuring every proposal is profitable, precise, and delivered on time.
Key Responsibilities
- Manage end‑to‑end quoting for residential HVAC jobs, ensuring timely and accurate delivery.
- Build, adjust, and finalize sales quotes using Service Titan as the primary platform.
- Monitor job queues and maintain up‑to‑date records of quotes and communications.
- Control margins and ensure profitability aligns with company targets.
- Liaise directly with customers via phone and email to discuss scope, pricing, and options.
- Collaborate with service and installation teams for smooth project handovers.
- Uphold accuracy and consistency in all documentation and processes.
Qualifications
- Minimum 3 years of experience quoting residential HVAC systems in the Australian market (split, ducted, evaporative cooling).
- Mandatory expertise in Service Titan for quoting, price book management, and margin tracking.
- Strong grasp of HVAC layouts, floor plans, and technical specifications.
- Excellent communication skills with a professional, customer‑focused demeanor.
- Ability to work during AEST/AEDT business hours.
- High attention to detail and strong profitability awareness.
- Bonus: Experience in remote/outsourced work and familiarity with top Australian HVAC brands (e.g., Daikin, Mitsubishi Electric, Fujitsu).
Working Location
Unit 405 Level 3 and 4, The Vinson, Rizal Street, cor Albay, Legazpi City. Legazpi City, Albay, Philippines