HVAC Field Services Coordinator & Sales Admin

Guerilla; Mabalacat; On-site; PHP 391,000 - 670,000; Full time

Job summary

Guerilla is seeking a coordinator in the Philippines to act as the hub between customers, the office team, and field technicians. You will manage job scheduling, maintain records, and handle daily administration with a focus on accuracy and prompt service.

Responsibilities include assigning jobs in simPRO, processing quotes and invoices, and keeping calendars clash-free. Strong English communication and meticulous bookkeeping skills are essential in this role.

Qualifications

• Experience supporting a field-service or trades business with mobile technicians (e.g. HVAC, electrical, plumbing).
• Hands-on experience using SimPRO.
• Strong written and spoken English; comfortable dealing with customers by phone/email.
• Excellent organization, time management and attention to detail; able to juggle priorities.
• Solid administrative and bookkeeping basics: invoicing, AP/AR, PO processing.

Responsibilities

• Schedule and assign service and sales jobs to field technicians in simPRO.
• Create and process jobs; manage job cards and status updates in real time.
• Coordinate technician calendars and priorities for efficient daily run sheet.
• Prepare quotes, invoices, and purchase orders; monitor accounts payable/receivable.
• Handle customer inquiries via phone and email promptly and professionally.
• Book appointments and coordinate meetings and job schedules.
• Maintain and file correspondence, memos, and reports; keep vendor records updated.
• Take meeting minutes and provide general administrative support.

Skills

Field-service experience

SimPRO

Customer communication

Organization

Tools

SimPRO

Job description

Guerilla is seeking a coordinator in the Philippines to act as the hub between customers, the office team, and field technicians. You will manage job scheduling, maintain records, and handle daily administration with a focus on accuracy and prompt service.

Responsibilities include assigning jobs in simPRO, processing quotes and invoices, and keeping calendars clash-free. Strong English communication and meticulous bookkeeping skills are essential in this role.