Human Resources Supervisor

dnata Travel Group; Morong; On-site; PHP 500,000 - 900,000; Full time

Job summary

dnata Travel Group is seeking an experienced HR professional to lead staff development and ensure policy compliance in line with Labour Code.

You will guide HR staff, support policy rollout, manage case handling and HRIS duties, and act as a liaison between employees and management. Strong English communication and analytical skills are essential for success in this role.

Qualifications

• University degree in business or HR related discipline.
• At least five years of HR experience.
• Experience in supervising people.
• Knowledge of HR policies and applicable Labour Code.
• Proficient in HRIS and MS Office.
• Excellent English communication skills, both written and spoken.
• Strong analytical and interpersonal abilities.
• Ability to work with limited supervision.

Responsibilities

• Guide, monitor, and track progress of HR staff via coaching and scoring.
• Assist HR Manager in creating and implementing policies.
• Update and roll out company policies and ensure Labor Code alignment.
• Handle case management including NTE and admin hearings.
• Conduct HR orientations for new hires.
• Serve as back up for HRIS and system maintenance.
• Coordinate administrative hearings and liaise with management.
• Produce HR reports for payroll processing and AWOL monitoring.
• Oversee offboarding and leavers reporting monthly.
• Knowledge of visa applications, cancellations, renewals.
• Be POC for HR facets when HR Manager is unavailable.

Skills

HR experience 5+ years

People supervision

HRBP setup

Labor Code knowledge

HRIS familiarity

English communication

Analytical skills

Interpersonal skills

Policy implementation

Education

University degree in business or HR

Job description

• University degree in business or HR related discipline.
• Previous experience within a HR environment for at least five years
• Has relative experience in handling and/or supervising people
• Experience in HR Business Partnership set-up is an advantage
• Sound knowledge of the relevant legislation, Human Resources policies & procedures, rules and regulations.
• Excellent PC skills and exposure to Human Resources based systems.
• Good customer service skills and strong communication skills in both written and spoken English.
• Good negotiating and persuasive abilities and ability to interact with all levels in the organisation.
• Strong analytical abilities and computer literacy skills.
• Ability to work with limited supervision.

Key Responsibilities and Accountabilities:

• Guides, monitors, and tracks progress of HR staffs via monthly coaching and scoring
• Assist HR Manager in the creation and implementation of new policies
• Update and roll out Company policies; ensure alignment with Labor Code
• Case Management; assist in releasing NTE; Facilitate Admin hearing and NOD.
• Conducts Human Resources orientations for new on-board employees
• Serves as Back up for HRIS (system maintenance, screen and workflow creation, etc.)
• Schedules and co-facilitates administrative hearings together
• Liaise between employees and the management in a courteous and professional manner
• Ensures output of all HR Personnel are accurate and free from error
• Support the development and implementation of HR initiatives and processes
• Plans and implement training programs for HR Personnel’s career path
• Spearheads governmental audits and ensures compliance
• Screens and certifies all benefit claims before endorsing to higher management for approval
• Initiates Contract Adjustment
• Provides HR Reports intended for Payroll processing Processing, tracking, and monitoring of AWOL cases
• Oversee Offboarding and leavers report on a month-on-month basis
• Knowledgeable on visa application, cancellation, or renewal
• Serves as POC for assigned HR facets if the HR Manager is out
• May perform tasks of other HR Personnel when necessary