HR Labor Relations Intern

ABSI; Philippines; On-site; PHP 112,000 - 223,000; Part time

Job summary

ABSI is seeking an HR Employee Services Intern to support the HR Employee Services team with accurate HR assistance, employee records management, and query resolution.

You will gain hands-on exposure to core HR operations, onboarding/offboarding coordination, and documentation while maintaining confidentiality and compliance with internal policies.

This role is ideal for students in HR or related fields who value detail, teamwork, and a customer service mindset.

Qualifications

• Pursuing a degree in HR, psychology, business, or related field.
• Basic understanding of HR processes and employee lifecycle.
• Proficiency in MS Office or Google Workspace.
• Strong attention to detail and organizational skills.
• Good written and verbal communication.
• Ability to handle confidential information responsibly.
• Willingness to learn in a fast-paced environment.
• Team-oriented and service-focused mindset.

Responsibilities

• Assist in responding to employee inquiries related to HR policies, benefits, payroll, attendance, and employment records.
• Support the management of HR tickets or cases through an employee services or helpdesk system.
• Escalate complex concerns to appropriate HR teams when necessary.
• Assist in maintaining and updating employee records in HRIS or internal databases.
• Support onboarding and offboarding documentation and coordination.
• Help prepare employment-related documents such as certificates, letters, and confirmations.
• Assist in processing employee data changes (personal information, job updates, status changes).
• Assist in preparing basic HR reports, trackers, and dashboards.
• Support HR audits, compliance checks, and documentation requirements.
• Maintain confidentiality of employee data at all times.

Skills

HR processes

MS Office / Google Workspace

Attention to detail

Written & verbal communication

Confidentiality

Willingness to learn

Teamwork

Education

HR/psych/business administration (in progress)

Tools

HRIS systems

Job description

The Human Resource – Employee Services Intern supports the HR Employee Services team in delivering efficient and accurate HR support to employees. This role provides hands‑on exposure to core HR operations, employee records management, and employee query resolution, helping ensure a positive employee experience and compliance with internal policies and procedures.

Key Responsibilities

Employee Services Support

• Assist in responding to employee inquiries related to HR policies, benefits, payroll, attendance, and employment records.
• Support the management of HR tickets or cases through an employee services or helpdesk system.
• Escalate complex concerns to appropriate HR teams when necessary.

HR Operations & Administration

• Assist in maintaining and updating employee records in HRIS or internal databases.
• Support onboarding and offboarding documentation and coordination.
• Help prepare employment-related documents such as certificates, letters, and confirmations.
• Assist in processing employee data changes (personal information, job updates, status changes).

Documentation & Compliance

• Ensure proper filing and organization of HR documents in both electronic and physical formats.
• Support HR audits, compliance checks, and documentation requirements.
• Maintain confidentiality of employee data at all times.

Reporting & Process Support

• Assist in preparing basic HR reports, trackers, and dashboards.
• Support process improvement initiatives and documentation of standard operating procedures.
• Perform other HR administrative tasks as assigned.

Qualifications

• Currently pursuing a degree in Human Resources, Psychology, Business Administration, or a related field.
• Basic understanding of HR processes and employee lifecycle.
• Proficiency in MS Office or Google Workspace (Excel, Word, Email).
• Strong attention to detail and organizational skills.
• Good written and verbal communication skills.
• Ability to handle confidential information responsibly.
• Willingness to learn and work in a fast-paced environment.
• Team-oriented and service-focused mindset.