Human Resources Business Partner (Night Shift)

Satellite Office; Pasig; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Satellite Office in Ortigas is seeking an experienced human resources professional to lead employee relations, performance management, and compensation administration for a multi-site team. You will investigate grievances, conduct exit interviews, manage termination notices and related documentation, and ensure compliant processes under PH labor law.

The role requires 8+ years in HR operations, willingness to work a night shift from 10:00 PM to 7:00 AM, and a hybrid setup (3 days onsite, 2 days

Qualifications

• Flawless integrity and people management focus.
• Excellent English communication, both written and verbal.
• Strong business acumen with an entrepreneurial mindset.
• Excellent time management with urgency.
• High energy and team orientation.
• Excellent management and organizational skills.
• Precise and detail-oriented.
• Fast learner who can work unsupervised.
• Respectful transparency and accountability.
• Initiative and solutions-oriented attitude.
• Focused under pressure.

Responsibilities

• Represent the company on labor-related matters and employee relations.
• Issue termination notices and manage exit procedures.
• Process separation documentation, clearance, and last pay.
• Conduct exit interviews and summarize findings.
• Coordinate with HR, timekeeping, and payroll for certifications and contributions.
• Investigate complaints and resolve employee relations issues.
• Manage site visits, employee records, and reporting.
• Oversee performance management and evaluation processes.
• Handle employment documentation such as PAM and regularization.
• Support compensation, benefits administration, and HRIS data accuracy.

Skills

Integrity

English communication

Business acumen

Time management

Team orientation

Management skills

Attention to detail

Learning aptitude

Transparency

Initiative

Focus

Education

Bachelor’s degree

Job description

FUNCTIONAL OVERVIEW

• Employee Relations
  • Represents company on Labor related cases
  • Serves termination notices
  • Facilitate exit procedure for resigned and terminated employee
    • Processes employee separation documentation
    • Processes and routes clearance
    • Prepares last pay request
    • Conducts exit interview and submit summary of exit interview
  • Releases exit documentation
    • Last pay
    • Prepares Release Waiver & Quit Claim
    • Prepares Certificate of Employment
    • Coordinates with HR-Timekeeping & Payroll for Certificate of
    • Contribution (SSS, Pag-ibig & PhilHealth)
    • 2316
  • Counseling, grievance and discipline for all staff
    • Conducts investigation on complaints and grievances
    • Facilitates the resolution of any employee relations problems
    • Counsel employee regarding work, family or personal problems
    • Handles grievances of the employees, in a sensible manner
    • Prepares and issues disciplinary action memorandum
• Account Management
  • Conducts regular site visits for off-site accounts
    • Brings pay slips, documents, etc. to offsite accounts
    • Takes note on offsite concerns and discusses concerns to HR
    • Head for immediate action
    • Conducts Focus Group Discussions, as needed
  • Participates in meetings that involve a range of issues as needed and/or assigned (e.g.personnel actions, regulatory requirements, actions involving outside agencies, interdepartmental needs, collective bargaining, etc.)
• Performance Management
  • Ensure timely communication / execution / completion of the Performance Management Process
    • Distribution of performance evaluation forms
    • Records performance evaluation results
    • Computes performance ratings
  • Maintains performance evaluation tracking system
    • Tracks and monitors performance evaluation
  • Prepares employment documentation
    • Regularization
    • Personnel Action Memo (PAM)

• Compensation and Benefits Administration
  • Administers both government-mandated and company-initiated benefits which includes government and company loans
  • Ensures that all benefits administered are consistent to the employees’ corresponding status and level
  • Maintains a record of all employee movement such as promotion, regularization, and merit increase / salary adjustments
  • Handles HR Information System and 201 files
• Employee Engagement
  • Works with rest of HR team on company events
  • Conducts new hire orientation
• Records and Reports Management
  • Prepares monthly and yearend reports on terminations, transfers, promotions, disciplinary action and other information required
  • Prepare reports on complaints, counseling, grievances, surveys and other ad hoc tasks
• Others
  • Performs miscellaneous clerical functions and special projects as assigned
  • Performs general office support functions and assists personnel as necessary
  • In the absence of HR Head, handles issues and inquiries and supply authorized information to employees related to Employee relations
  • Other duties as assigned

PERSONAL SKILLS & QUALITIES

• Flawless integrity, with orientation towards compliance and people management
• Excellent English communication skills, both written and verbal
• Strong business acumen, with an entrepreneurial mindset
• Excellent time management skills with a strong sense of urgency
• High energy, team orientated
• Excellent management / organizational skills
• Precise, accurate, attention to detail a must
• High learning aptitude with the ability to work unsupervised
• Confident to practice responsible transparency at all times
• Must demonstrate initiative and a ‘can do’ attitude – solutions-oriented and results
• Focused

QUALIFICATIONS & EXPERIENCE

• Minimum of 8 years’ experience in Human Resources operations
• Extensive experience in PH labor laws
• Experience in the outsourcing / offshore staff solutions industries
• Must have an entrepreneurial mindset – accountable for recommendations and decisions, and a good understanding of commercial approaches
• Strong preference towards documentation and experience in document management is required
• Degree qualified, preferably Psychology or Behavioral Sciences related
• Willing to work in Ortigas
• Willing to work on a night-shift, from 10:00PM-7:00AM
• Willing to work on a hybrid setup (3 days onsite, 2 days work from home)