HR Manager

Bravissimo Resourcing Inc.; Quezon City; On-site; PHP 700,000 - 900,000; Full time

Job summary

A leading HR firm in the Philippines is looking for an HR Manager to manage the hiring lifecycle for IT and BPO roles, ensuring compliance with local labor laws. The ideal candidate will have a Bachelor's degree, experience in a BPO setup, and a strong background in employee relations and engagement. Responsibilities include overseeing payroll accuracy, acting as a mediator for disputes, and collaborating on skill development programs. This role requires working onsite with flexible schedules.

Qualifications

• Experience as HR Manager in a BPO setup.
• Willingness to work onsite and on flexible schedules.

Responsibilities

• Manage the hiring lifecycle for IT and BPO roles.
• Ensure compliance with Philippine Labor Code.
• Act as mediator for employee disputes and terminations.
• Collaborate with training team on skill programs.
• Oversee payroll accuracy and local benefits management.
• Utilize HRIS for tracking HR metrics.
• Encourage Individual Social Responsibility (ISR) initiatives.

Skills

Labor and Employee Relations

Employee Engagement

Compliances & Audits

Understanding of statutory compliances

HRIS expertise

Budget management

Education

Bachelor's Degree

Job description

Responsibilities

• Manage the hiring lifecycle for IT and BPO roles, ensuring a steady pipeline for project-based and volume hiring.
• Ensure all policies comply with the Philippine Labor Code (DOLE regulations), specifically regarding working hours, overtime, and statutory benefits.
• Act as the primary mediator for employee disputes, disciplinary actions, and terminations to mitigate legal risks.
• Collaborate with the training team to implement “Future Ready” skill programs, ensuring staff are certified in emerging technologies.
• Oversee payroll accuracy (in collaboration with finance) and manage local benefits like HMO, 13th-month pay, and the Associate Welfare Trust.
• Utilize HR Information Systems (HRIS) to track metrics like attrition rates, headcount, and diversity statistics for management reporting.
• Encourage and track Individual Social Responsibility (ISR) hours among employees to meet corporate sustainability goals.

Qualifications

• Bachelor's Degree Holder.
• BPO Set-up experience as HR Manager
• Willing to work onsite in Eastwood; willing to work on flexible schedules (mostly mid to night shifts)

The person we’re looking for should have extensive background on:

• Labor and Employee Relations which includes policy making
• Employee Engagement
• Compliances & Audits
• C&B – understanding of statutory compliances at least is required
• HRIS – exposure to data management, HR process improvements and innovations
• Financials – good understanding of budget management