Human Resource Generalist

Maple Bear Philippines; Makati; On-site; PHP 420,000 - 540,000; Full time

Job summary

Maple Bear Philippines provides high-quality education and seeks an HR Generalist – Recruitment & Onboarding to support three branches in Makati, with travel to Santa Rosa and BGC as needed.

You will manage end-to-end recruitment, coordinate onboarding, and handle HR administration while partnering with the Compensation & Benefits specialist to ensure consistency with company policies and local labor laws.

Qualifications

• Bachelor's degree in HR, Psychology, Business Administration, or a related field.
• 1–2 years of HR experience with recruitment and onboarding.
• Knowledge of Philippine labor laws and HR regulatory requirements.
• Experience in educational institutions is an advantage.
• Strong English communication and interpersonal skills.

Responsibilities

• Coordinate end-to-end recruitment for three branches (Makati, BGC, Santa Rosa) and publish job ads.
• Screen applicants, conduct initial interviews, and coordinate final interviews.
• Prepare offers and manage pre-employment requirements and checks.
• Lead onboarding for new hires and ensure all documents and access are ready.
• Support employee relations, performance management, and HR administration.
• Collaborate with the Compensation & Benefits HR Generalist to align HR practices.

Skills

End-to-end recruitment

Onboarding

Candidate sourcing

Interviewing

Employee relations

HR administration

Education

Bachelor's degree in HR/Business/Related field

Tools

Applicant Tracking System (ATS)

Job description

The Maple Bear vision is to provide high-quality preschool, elementary, and high school education based on Canadian educational philosophy and best practices, meeting the expectations of global parents while complying with local education regulations.

At Maple Bear Global Schools, we believe that nothing is more important than the education of our children.

Our mission is to deliver a student-focused learning system in a safe, secure, and stimulating environment that prepares students for future success and instills a passion for lifelong learning.

Job Summary:

The HR Generalist – Recruitment & Onboarding will be responsible for managing and coordinating recruitment, hiring, and onboarding activities across Maple Bear's three branches in Makati, BGC, and Santa Rosa.

The position will focus primarily on ensuring that the schools attract, recruit, and retain qualified employees, while providing a structured and efficient onboarding experience for new hires.

As part of the HR team, the HR Generalist will also participate in general HR functions, including employee relations, performance management, employee engagement, disciplinary processes, and HR administration.

The role will work closely with another HR Generalist whose primary focus is Compensation & Benefits, ensuring effective coordination and consistent HR practices across all three branches.

The position is based in Makati, with occasional travel to the other branches as required.

Duties and Responsibilities:

1. Recruitment and Talent Acquisition (Primary Responsibility)

• Manage the end-to-end recruitment process for three branches, from identifying staffing requirements to hiring qualified candidates.


• Coordinate with school principals, department heads, and management to understand recruitment needs, required qualifications, and hiring priorities.


• Prepare and publish job advertisements across appropriate recruitment platforms and channels.


• Proactively source candidates through job portals, social media, professional networks, referrals, and other recruitment channels.


• Screen applications, conduct initial interviews, and shortlist qualified candidates.


• Coordinate interviews with hiring managers and relevant school personnel.


• Conduct reference checks, background checks, and employment eligibility verification as required.


• Prepare employment offers and coordinate the completion of pre-employment requirements.


• Maintain an updated recruitment pipeline and candidate database.


• Monitor recruitment progress and provide regular updates to management on vacancies, hiring timelines, and recruitment challenges.


• Identify opportunities to improve recruitment efficiency, candidate quality, and time-to-hire.

2. Employee Onboarding and Integration (Primary Responsibility)

• Manage the onboarding process for all newly hired employees across the three branches.


• Ensure all pre-employment documents, employment contracts, and required clearances are completed before the employee's start date.


• Coordinate with school administrators and relevant departments to ensure new employees have the necessary tools, access, uniforms, and resources.


• Conduct employee orientation covering company policies, procedures, organizational structure, workplace expectations, and company culture.


• Coordinate with school principals and department heads to ensure new employees receive appropriate job-specific training and introductions.


• Maintain onboarding checklists and ensure all onboarding requirements are completed on time.


• Monitor new employees during their probationary period and coordinate regular feedback with their immediate supervisors.


• Track probationary evaluations and ensure timely recommendations regarding regularization or other employment decisions.


• Identify areas for improvement in the onboarding process to support employee integration and retention.

3. Employee Relations and Performance Management (Shared Responsibility)

• Work collaboratively with the other HR Generalist in handling employee relations matters across all three branches.


• Address employee inquiries, concerns, and workplace issues in a professional and confidential manner.


• Assist management and school principals in resolving workplace conflicts and employee grievances.


• Participate in disciplinary processes, including preparing notices, coordinating administrative hearings, documenting investigations, and ensuring proper procedures are followed.


• Support the implementation and enforcement of company policies, procedures, and workplace standards.


• Coordinate employee performance evaluations with supervisors and ensure they are conducted within established timelines.


• Assist in monitoring employee performance concerns and following up on agreed corrective actions.


• Participate in employee offboarding, including exit interviews, clearance procedures, and documentation.


• Promote a positive, professional, and respectful working environment across all branches.

4. Employee Engagement, Events, and Organizational Culture (Shared Responsibility)

• Collaborate with the HR team and school management in planning and organizing employee engagement initiatives.


• Assist in coordinating company events, team-building activities, employee recognition programs, and staff celebrations.


• Support initiatives aimed at improving employee satisfaction, motivation, and retention.


• Encourage effective communication between employees, school administrators, and management.


• Participate in initiatives that promote teamwork and a consistent organizational culture across the three branches.


• Gather employee feedback and recommend improvements to workplace practices and employee engagement programs.

5. HR Administration and Compliance (Shared Responsibility)

• Maintain accurate and updated employee records, personnel files, contracts, and other HR documentation.


• Ensure compliance with Philippine labor laws, DOLE regulations, and applicable employment requirements.


• Assist in the preparation, implementation, and updating of HR policies and procedures.


• Coordinate with the Compensation & Benefits-focused HR Generalist on employee information, employment status changes, leave records, and other matters affecting payroll and benefits.


• Assist in monitoring employee attendance, punctuality, and compliance with workplace policies.


• Prepare HR reports and documentation as requested by management.


• Maintain confidentiality and proper handling of employee and applicant information in accordance with applicable data privacy requirements.


• Ensure consistent implementation of HR policies and practices across all three branches.


• Perform other HR-related duties as assigned by management.

Required Skills and Abilities

• Excellent verbal and written communication skills in English.


• Strong interpersonal skills and the ability to communicate effectively with employees, school administrators, and management.


• Good interviewing, candidate assessment, and recruitment skills.


• Excellent organizational skills with strong attention to detail.


• Ability to manage multiple vacancies and HR responsibilities across different locations.


• Strong time management skills and a demonstrated ability to meet deadlines.


• Proactive, resourceful, and able to work independently with minimal supervision.


• Strong problem-solving and conflict-resolution skills.


• Ability to handle sensitive employee matters with professionalism, discretion, and confidentiality.


• Good understanding of Philippine labor laws and HR best practices.


• Proficiency in Microsoft Office, Google Workspace, and recruitment platforms.


• Ability to learn and use HR information systems and recruitment management tools.


• Willingness to travel occasionally between Makati, BGC, and Santa Rosa branches.

Education and Experience

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.


• At least 1–2 years of relevant HR experience, preferably with hands-on recruitment and onboarding responsibilities.


• Experience in end-to-end recruitment, including candidate sourcing, interviewing, and hiring coordination.


• Familiarity with Philippine labor laws and standard HR administrative procedures.


• Previous experience in an educational institution or a multi-branch organization is an advantage but not required.

Key Performance Expectations

The successful candidate will be expected to:

• Recruitment Efficiency: Fill approved vacancies within agreed recruitment timelines while maintaining candidate quality.


• Hiring Quality: Source and recruit candidates who meet the qualifications and expectations of the schools.


• Onboarding Completion: Ensure new employees complete all onboarding requirements and receive proper orientation.


• Probationary Monitoring: Ensure timely follow-up and completion of probationary performance evaluations.


• HR Responsiveness: Respond promptly to recruitment needs, employee concerns, and management requests.


• Documentation and Compliance: Maintain accurate employee records and ensure HR processes comply with company policies and applicable labor regulations.


• Cross-Branch Coordination: Maintain effective communication and consistent HR practices across all three branches.

Reporting and Collaboration

The HR Generalist – Recruitment & Onboarding will report to management and work closely with school principals, administrators, and the HR Generalist responsible for Compensation & Benefits.

While recruitment and onboarding will be the position's primary areas of accountability, both HR Generalists are expected to collaborate and provide support across general HR functions to ensure the smooth operation of the HR department.

The role requires ownership of assigned responsibilities, proactive follow-through, and the ability to manage priorities across multiple branches.