Human Resource Business Partner (HRBP)

Symbos; Manila; On-site; PHP 700,000 - 1,100,000; Full time

Benefits offered by this job

HMO

Performance incentives

Job summary

Symbos, an Australia-founded BPO, is seeking an HR Business Partner to shape team capability, culture, and business outcomes. This hands-on role blends employee relations, performance enablement, and people strategy with a strong impact focus.

You will partner with leaders to enhance organisational effectiveness, improve employee experience, and support sustainable growth while ensuring compliance with Philippine labour laws. Onsite at Ortigas, Pasig City.

Qualifications

• 3–5 years HR experience, with exposure to employee relations and business partnering.
• Experience in a BPO or high-growth operational environment is highly regarded.
• Strong knowledge of Philippine labour laws and HR best practices.
• Data-driven with ability to generate insights and recommendations.
• Willing to work onsite at Ortigas, Pasig City.

Responsibilities

• Partner with leaders to support team performance, engagement, and retention outcomes
• Advise on employee relations with fairness and sound judgement
• Translate business needs into practical people solutions across planning and development
• Drive initiatives that strengthen culture, engagement, and leadership capability
• Use HR data and insights to identify trends and guide decisions
• Support policy implementation and ensure labour law compliance
• Contribute to continuous improvement of HR processes and employee experience

Skills

Employee relations

Business partnering

People strategy

Stakeholder management

HR analytics

Job description

Join Symbos and be part of a team that's redefining excellence in business process outsourcing across Australia, New Zealand, and Fiji. Symbos is an Australian-founded business delivering AI-led, people-first solutions at global scale. We partner with organisations to create connected, high-performing teams built on trust, empathy, and operational excellence. As we continue to grow, we’re looking for an HR Business Partner who can move beyond process and play a key role in shaping team capability, culture, and business outcomes.

The Role

As an HR Business Partner, you will work closely with leaders and teams to strengthen organisational effectiveness, improve employee experience, and support sustainable growth. This is a hands-on role that blends employee relations, performance enablement, and people strategy, with a strong focus on impact.

What You’ll Do

• Partner with leaders to support team performance, engagement, and retention outcomes
• Act as a trusted advisor on employee relations, handling cases with fairness, consistency, and sound judgement
• Translate business needs into practical people solutions, covering workforce planning, performance management, and development
• Drive initiatives that strengthen culture, engagement, and leadership capability
• Use HR data and insights to identify trends, guide decisions, and improve outcomes
• Support policy implementation and ensure alignment with labour laws and compliance requirements
• Contribute to continuous improvement across HR processes, programs, and employee experience

What We’re Looking For

• At least 3–5 years HR experience, with exposure to employee relations and business partnering
• Experience in a BPO or high-growth operational environment is highly regarded
• Strong understanding of Philippine labour laws and HR best practices
• Ability to balance people advocacy with business priorities
• Confident in handling sensitive situations with professionalism and sound judgement
• Comfortable working with data to generate insights and recommendations
• Strong communication and stakeholder management skills
• Willing to work onsite at Ortigas, Pasig City

Why Join Symbos

• Be part of a growing, Australian-led organisation with global exposure
• Work in a culture that values trust, collaboration, and continuous learning
• Opportunity to shape people practices in a scaling environment
• Competitive benefits package including HMO and performance incentives
• A team that values ownership, empathy, and meaningful work

Who This Role Suits

This role is ideal for someone who enjoys being close to the business, is comfortable navigating complexity, and wants to make a tangible impact on how teams perform and grow.