Human Resource & Administration Assistant (Shared Service Centre)

William Safeguards Inc.; Cebu City; On-site; PHP 279,000 - 446,000; Full time

Job summary

William Safeguards Inc. in Cebu City is seeking an HR & Administration Assistant to support a Shared Service Centre across HR, payroll, reporting, compliance, and administration functions.

You will assist with recruitment cycles, onboarding/offboarding, employee records, HR documentation, and payroll processes while ensuring policy communications and timely reports for management and audits. A fast-paced environment awaits with responsible handling of confidential information.

Qualifications

• Bachelor's degree in Business Administration, HR, Office Management, or related field.
• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with online collaboration tools.
• Strong written and spoken English communication skills.
• Highly organized with the ability to manage large volumes of documentation.
• Able to support multiple demands independently and meticulously.

Responsibilities

• Support full HR, payroll, reporting, compliance, and administration functions for the group.
• Assist with recruitment cycle, onboarding, and employee records maintenance.
• Coordinate payroll processes and HR reporting for management and audits.
• Assist with policy communications and handling employee inquiries.

Skills

English communication

Organization

Multitasking

Attention to detail

Verbal communication

Education

Bachelor's degree in Business Admin/HR

Tools

Microsoft Office

Online collaboration tools

Job description

About the role

Human Resource & Administration Assistant supporting a Shared Service Centre, responsible for assisting across the full spectrum of HR, payroll, reporting, compliance, and administration functions for the group.

Key responsibilities

Human Resources & Payroll

• Assist with the full recruitment cycle for the group.
• Initiate and manage recruitment drives.
• Assist with full employee onboarding and offboarding process.
• Assist with maintaining and updating of employee records and HR documentation.
• Address employee concerns and provide guidance on HR policies and procedures.
• Assist with investigations into employee complaints or misconduct as necessary.
• Participate in full spectrum of payroll process.
• Assist in the communication of company policies, updates, and changes to employees when required.
• Manage staff personal files and preparation of employment-related letters.
• Assist with annual compensation review and benchmarking process.
• Assist with full spectrum of payroll process.
• Manage employees’ insurance matters and renewals.
• Prepare HR reports and metrics related to employee turnover, recruitment, training, and budgeting.
• Prepare various HR and Operations reports for inter-department submission.
• Provide administration support to the Human Resource Department or the Group when necessary.

Reporting and Compliance

• Assist with preparing working papers and supporting schedules for management and statutory reporting.
• Assist with financial audits and coordinate the preparation of information requested by external auditors.
• Maintain complete, organized and up-to‑date digital accounting records and supporting documents.
• Support compliance with internal accounting procedures, reporting deadlines and financial controls.

Administration

• Perform daily administrative tasks, including maintaining records, filing systems, and processing documentation
• Process staff claims.
• Screen phone calls, emails, enquiries and requests, and handle or transfer them when appropriate.
• Prepare and edit correspondence, reports, presentations, and other documents.
• Manage purchases of office and operational equipment, supplies and services, and ensuring the quality and standards are according to specifications provided.
• Conduct sourcing activities, bid evaluation, and vendor selection processes to identify cost‑savings opportunities.

About you

• Bachelor's Degree in Business Administration, Human Resources, Office Management, or a related field
• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with online collaboration tools
• Strong written and spoken English communication skills
• Highly organized with the ability to manage large volumes of documentation
• Able to support multiple demands independently and meticulously
• Excellent time management skills and ability to multi-task and prioritize work efficiently
• Meticulous, detail-oriented, and results-driven
• Comfortable working in a fast-paced and dynamic environment