Hub Operations Lead: Logistics & Payments Specialist

Shopee; Philippines; On-site; PHP 420,000 - 600,000; Full time

Job summary

Shopee is seeking a Hub Operations Associate to support daily hub activities, including inbounding, sorting, rider dispatch, and inventory control. You will help monitor KPIs, generate hub reports, and resolve escalations in collaboration with the Customer Support team.

Ideal candidates have a Bachelor's degree and 3+ years in logistics, with leadership experience in a warehouse or hub setting and proficiency in MS Office.

Qualifications

• Bachelor's degree holder with a background in logistics, warehouse or distribution.
• At least 3 years of related experience, including leadership in a hub or warehouse.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and data handling.

Responsibilities

• Assist in day-to-day hub operations across first and last mile activities.
• Support monitoring of hub KPIs and productivity.
• Create, review, and validate hub reports.
• Assist Customer Support with escalations and call-outs.
• Coordinate with agency coordinators to oversee teams.

Skills

Leadership experience

Analytical skills

Team coordination

Education

Bachelor's degree

Tools

Word

Excel

PowerPoint

Job description

Shopee is seeking a Hub Operations Associate to support daily hub activities, including inbounding, sorting, rider dispatch, and inventory control. You will help monitor KPIs, generate hub reports, and resolve escalations in collaboration with the Customer Support team.

Ideal candidates have a Bachelor's degree and 3+ years in logistics, with leadership experience in a warehouse or hub setting and proficiency in MS Office.