Hub Operations Lead: Logistics & Payments

SPX Express; Manila; On-site; PHP 360,000 - 720,000; Full time

Job summary

SPX Express in Manila is seeking a skilled hub operations leader to manage day-to-day activities across the hub, including inbounding, sorting, rider dispatch, and inventory control.

The role emphasizes achieving KPIs, producing hub reports, and supporting customer escalations. Proficiency in MS Office and payments processing is required, with readiness to work shifts and adapt to a designated cluster.

Qualifications

• Bachelor’s degree required.
• Minimum 3 years in logistics, warehouse or distribution.
• Experience in e-commerce fulfillment is a plus.
• Leadership experience in warehouse/hub environment preferred.
• Experience in payments processing or similar function.
• Proficiency with MS Office (Word, Excel, PowerPoint).

Responsibilities

• Assist in day-to-day hub operations (first and last mile).
• Monitor hub performance and KPIs.
• Create, review, and validate hub reports.
• Support Customer Support with escalations.
• Implement process improvements for productivity.
• Handle payment transactions and processes.
• Coordinate with agency coordinators for teams.

Skills

Leadership

Hub operations

KPI monitoring

MS Office

Payments processing

Inventory management

Team coordination

Problem solving

Shift readiness

Education

Bachelor’s degree

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

SPX Express in Manila is seeking a skilled hub operations leader to manage day-to-day activities across the hub, including inbounding, sorting, rider dispatch, and inventory control.

The role emphasizes achieving KPIs, producing hub reports, and supporting customer escalations. Proficiency in MS Office and payments processing is required, with readiness to work shifts and adapt to a designated cluster.