Hub Operations Lead — Logistics & Payments

SPX PHILIPPINES INC.; Manila; On-site; PHP 450,000 - 900,000; Full time

Job summary

Shopee Philippines is seeking a Hub Operations Coordinator to support day-to-day hub activities across inbound, sorting, dispatch, and inventory management. You will monitor KPI performance, assist in resolving escalations, and help drive process improvements in a fast-paced e-commerce fulfillment hub.

The ideal candidate has a bachelor's degree, 3+ years in logistics/warehouse roles, leadership exposure, and proficiency in MS Office.

Qualifications

• Bachelor's degree required.
• 3+ years experience in Logistics, Warehouse or Distribution.
• Leadership experience in warehouse/hub environment preferred.
• Experience in payments processing or similar function is a plus.
• Willing to work shifts and be assigned anywhere in the designated cluster.

Responsibilities

• Assist in day-to-day hub operations (inbound, sorting, dispatch, inventory).
• Support monitoring of hub performance and KPIs.
• Create, review, and validate hub reports.
• Assist Customer Support with escalations and resolutions.
• Implement process improvements to boost hub productivity.
• Coordinate with agency coordinators to oversee teams.
• Perform other hub operations tasks as required.

Skills

Leadership

MS Office

Payments knowledge

Education

Bachelor's degree

Tools

Excel

Word

PowerPoint

Job description

Shopee Philippines is seeking a Hub Operations Coordinator to support day-to-day hub activities across inbound, sorting, dispatch, and inventory management. You will monitor KPI performance, assist in resolving escalations, and help drive process improvements in a fast-paced e-commerce fulfillment hub.

The ideal candidate has a bachelor's degree, 3+ years in logistics/warehouse roles, leadership exposure, and proficiency in MS Office.