Hub Operations Lead: Logistics & Payments

SPX PHILIPPINES INC.; Balamban; On-site; PHP 360,000 - 600,000; Full time

Job summary

SPX PHILIPPINES INC. in Cebu Balamban is seeking an experienced Hub Operations Lead to oversee day-to-day hub activities, including parcel inbounding, sorting, rider dispatch, and inventory control.

You will monitor hub performance, prepare and validate reports, support customer escalations, drive process improvements, and coordinate with agency teams. Shift-capable, with a bachelor's degree and logistics leadership background preferred.

Qualifications

• Bachelor’s Degree holder.
• At least 3 years related experience in Logistics, Warehouse and Distribution; e-commerce fulfillment is a plus.
• Has held a leadership role preferably in a warehouse or hub environment.
• Experience in payments processing or similar function.
• Intermediate proficiency in Microsoft Office (Word, Excel and PowerPoint).
• Willing to be assigned anywhere in the designated Cluster.
• Able to do shift work depending on agreed team schedules.
• Continuous learning mindset; able to perform administrative and hub operations tasks.

Responsibilities

• Assist in day-to-day hub operations (first and last mile), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.
• Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.
• Create, review, and validate Hub reports.
• Assist the Customer Support team with call-outs to resolve customer escalations.
• Implement process improvement initiatives to enhance hub productivity.
• Handle payment transactions and associated payment processes.
• Coordinate with agency coordinators to oversee agency teams.
• Perform other tasks as required to support hub operations.

Skills

Leadership

Logistics

Payments processing

MS Office

Education

Bachelor's degree

Job description

SPX PHILIPPINES INC. in Cebu Balamban is seeking an experienced Hub Operations Lead to oversee day-to-day hub activities, including parcel inbounding, sorting, rider dispatch, and inventory control.

You will monitor hub performance, prepare and validate reports, support customer escalations, drive process improvements, and coordinate with agency teams. Shift-capable, with a bachelor's degree and logistics leadership background preferred.