Hub Operations Lead: Logistics & KPI Optimizer

SPX PHILIPPINES INC.; Manila; On-site; PHP 420,000 - 600,000; Full time

Job summary

SPX PHILIPPINES INC. is seeking a Hub Operations professional to support day-to-day hub activities across inbounding, sorting, and inventory management in Manila.

You will help monitor hub KPIs, prepare hub reports, and assist customer support with escalations, while implementing efficiency projects to boost productivity. The role requires a Bachelor’s degree, at least 3 years in logistics/warehouse/distribution, leadership experience, and proficiency in MS Office.

Qualifications

• Bachelor’s degree in a related field.
• 3+ years of logistics, warehouse and distribution experience; e-commerce fulfillment is a plus.
• Experience leading a team, preferably in a warehouse or hub.
• Experience in payments processing or related function.
• Proficient in MS Office (Word, Excel, PowerPoint).

Responsibilities

• Assist day-to-day hub operations: inbounding, sorting, rider dispatch, and inventory management.
• Monitor hub performance and support KPI achievement.
• Create, review, and validate hub reports.
• Assist Customer Support with escalations.
• Implement process improvements to boost productivity.
• Handle payment transactions and related processes.
• Coordinate with agency coordinators to oversee agency teams.
• Perform other tasks to support hub operations.

Skills

Leadership

Logistics

Warehouse

Payments processing

MS Office

Education

Bachelor’s degree

Job description

SPX PHILIPPINES INC. is seeking a Hub Operations professional to support day-to-day hub activities across inbounding, sorting, and inventory management in Manila.

You will help monitor hub KPIs, prepare hub reports, and assist customer support with escalations, while implementing efficiency projects to boost productivity. The role requires a Bachelor’s degree, at least 3 years in logistics/warehouse/distribution, leadership experience, and proficiency in MS Office.