Hub Operations Lead: Logistics & KPIs

SPX PHILIPPINES INC.; Manila; On-site; PHP 420,000 - 660,000; Full time

Job summary

SPX PHILIPPINES INC. is seeking a Hub Operations Specialist to support day-to-day activities across inbound, sorting, dispatch, and inventory management at our Metro Manila hub.

The role requires coordinating with cross-functional teams to ensure smooth operations and KPI achievement. You will lead in payments processing, reports, and process improvements, with a Bachelor’s degree and at least 3 years in logistics or warehouse leadership.

Qualifications

• Bachelor’s degree in any field.
• At least 3 years in logistics, warehouse or distribution.
• Experience in e-commerce fulfillment preferred.
• Leadership role in warehouse/hub environment.
• Experience in payments processing.
• Proficient in MS Office.
• Willing to be assigned anywhere in the cluster.
• Able to work shifts as schedules require.
• Strong administrative and hub operations skills.

Responsibilities

• Assist day-to-day hub operations including inbounding, sorting, rider dispatch and inventory management.
• Monitor hub performance to meet KPIs and drive productivity.
• Create, review, and validate hub reports.
• Support customer service with escalations.
• Implement process improvements to enhance hub productivity.
• Handle payment transactions and related processes.
• Coordinate with agency coordinators to oversee agency teams.
• Perform other tasks to support hub operations.

Skills

Leadership

Logistics operations

Payments processing

MS Office

Adaptability

Team coordination

Education

Bachelor’s Degree

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

SPX PHILIPPINES INC. is seeking a Hub Operations Specialist to support day-to-day activities across inbound, sorting, dispatch, and inventory management at our Metro Manila hub.

The role requires coordinating with cross-functional teams to ensure smooth operations and KPI achievement. You will lead in payments processing, reports, and process improvements, with a Bachelor’s degree and at least 3 years in logistics or warehouse leadership.