Hub Operations Lead: Dispatch, Analytics & Process

SPX PHILIPPINES INC.; Bulacan; Sur place; PHP 300 000 - 600 000; Plein temps

Résumé du poste

SPX PHILIPPINES INC. in Bulacan is seeking a Hub Operations Lead to supervise day-to-day hub activities, including parcel inbounding, sorting, and dispatch, with inventory management responsibility.

The role focuses on achieving hub KPIs and seamless cross-functional collaboration. You will create and review hub reports, support customer escalations, implement productivity improvements, and manage payments processing.

Qualifications

• Bachelor’s Degree holder.
• At least 3 years related experience in Logistics, Warehouse and Distribution.
• Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment.
• Experience in payments processing or similar function.
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint).
• Willing to be assigned anywhere in the designated Cluster.
• Able to do shift work depending on agreed team schedules.
• Continuous learning mindset; able to perform administrative and other tasks in hub operations.

Responsabilités

• Assist in day-to-day hub operations including parcel inbounding, sorting, rider dispatch, and inventory management.
• Support monitoring of hub performance to achieve Hub KPIs.
• Create, review, and validate Hub reports.
• Assist Customer Support with call-outs to resolve escalations.
• Implement process improvements to enhance hub productivity.
• Handle payments processing tasks.
• Coordinate with agency coordinators to oversee agency teams.
• Perform other tasks to support hub operations.

Connaissances

Leadership in warehouse/hub

Logistics & distribution

Payments processing

Team coordination

Formation

Bachelor’s Degree

Outils

Microsoft Office

Description du poste

SPX PHILIPPINES INC. in Bulacan is seeking a Hub Operations Lead to supervise day-to-day hub activities, including parcel inbounding, sorting, and dispatch, with inventory management responsibility.

The role focuses on achieving hub KPIs and seamless cross-functional collaboration. You will create and review hub reports, support customer escalations, implement productivity improvements, and manage payments processing.