Hub Data Management Supervisor

UPS; Pampanga; On-site; PHP 600,000 - 900,000; Full time

Job summary

UPSは、パンパンガ州に拠点を置くHub Data Management Supervisor を募集しています。出荷データの正確性・適時性を確保し、スキャン情報・例外コード・システム更新を適切に管理します。データ管理チームを指導し、日次のパフォーマンスを監視してデータの不整合を是正します。

部門間と連携して出荷データの可視化とサービス性能を向上させ、データ品質の維持・改善に取り組みます。Excel等のツールに習熟し、速いペースのハブ環境での作業に対応できる方を求めています。

Qualifications

• 情報技術系・物流関連の学士号または相当の実務経験が必要。
• ロジスティクス/倉庫作業、データ管理の経験が望ましい。
• データ管理チームの監督経験があると尚良い。
• データ追跡システム、スキャン、例外対応、報告の知識。
• Excel等のデータ処理ツールに熟練していること。

Responsibilities

• 出荷データの正確性と処理の適時性を監督する。
• ラベル・住所・郵便番号の正確性を検証する。
• 日次の入出荷データを監視し、システムと物理動作を整合させる。
• データ不整合を調査し是正策を実施する。
• 部門間と連携してデータ品質を改善する。
• チームの割り当てとパフォーマンスを管理する。
• 品質チェックと監査対応を実施する。

Skills

Data management

Logistics experience

Team leadership

Analytical skills

Communication

Organizational skills

Problem solving

Education

Bachelor’s degree in IT/CS/Logistics

Tools

Microsoft Excel

Reporting tools

Job description

職務への応募の前に、このページの右上にあるオプションから言語設定を選択してください。

Fortune Global 500 の組織で次の機会を探りましょう。 革新的な可能性を想像し、やりがいのあるカルチャを体験し、日々より良いものになるための才能あるチームと協力してください。 私たちは、UPS を明日へと導くのに何が必要か知っています。スキルと情熱のユニークな組み合わせを持つ人々です。 自分やチームをリードする資質と意欲があれば、あなたのスキルを養い、あなたを次のレベルに引き上げる準備ができている役割があります。

職務内容:

Hub Data Management Supervisor

Job Description

Your role is responsible for overseeing the accuracy, completeness, and timely processing of shipment data within the UPS hub. This role ensures that shipment information, scan transactions, exception codes, and system updates are properly maintained to support efficient hub operations, shipment visibility, service performance, and compliance with UPS procedures.

The supervisor leads the Data Management team, monitors daily performance, investigates data discrepancies, and coordinates with Hub Operations, Air Operations, Dispatch, and other relevant teams to resolve shipment data issues and prevent service failures.

What You’ll Do

• Data Accuracy and Shipment Processing

• Ensure accurate and timely encoding, validation, and updating of shipment information in UPS operational systems.

• Monitor shipment scans, tracking statuses, exception codes, and shipment routing information.

• Verify the accuracy of shipment labels, addresses, postal codes, and destination data.

• Ensure proper handling of incomplete, missing, duplicate, or incorrect shipment data.

• Operational Monitoring and Control

• Monitor daily inbound, outbound, and transit shipment data to ensure system records match physical shipment movements.

• Ensure shipments are properly scanned, manifested, and reflected in the appropriate operational systems.

• Identify and resolve missing scans, data mismatches, incorrect routing information, and shipment visibility gaps.

• Support timely feeder dispatches and operational cutoffs by ensuring shipment data is complete and accurate.

• Team Supervision and Performance Management

• Supervise and allocate daily tasks to Data Management staff based on operational volume and priorities.

• Monitor productivity, accuracy, attendance, and compliance with established procedures.

• Provide coaching, training, and performance feedback to team members.

• Ensure adequate staffing and effective shift handovers to maintain operational continuity.

• Exception Management and Problem Resolution

• Investigate shipment data discrepancies and incorrect exception-code applications.

• Coordinate with operational supervisors and relevant departments to resolve shipment issues promptly.

• Identify recurring errors and implement corrective and preventive actions.

• Escalate critical system issues, shipment visibility problems, and data integrity risks to management.

• Compliance and Process Improvement

• Ensure compliance with UPS policies, standard operating procedures, security requirements, and data-handling standards.

• Maintain accurate records, reports, and audit documentation.

• Conduct regular quality checks and support operational audits.

• Recommend process improvements to reduce data errors, improve productivity, and strengthen shipment traceability.

• Reporting and Cross-Functional Coordination

• Prepare daily and periodic reports on data accuracy, shipment exceptions, scan compliance, productivity, and outstanding issues.

• Coordinate with Hub Sort, Air Operations, Dispatch, and other stakeholders to align system information with actual shipment movements.

• Communicate operational risks and unresolved discrepancies to the appropriate management team.

• Support service-performance initiatives through timely and reliable operational data.

Your Skills & Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, Logistics, or a related field; equivalent relevant experience may be considered.

• Experience in logistics, warehouse operations, shipment processing, or data management.

• Previous supervisory or team leadership experience preferred.Knowledge of shipment tracking systems, scanning processes, exception management, and operational reporting.

• Proficiency in Microsoft Excel and other reporting or data-processing tools.

• Strong analytical, problem-solving, communication, and organizational skills.

• Ability to work in a fast-paced, time-sensitive hub environment and manage shifting operational priorities.

社員タイプ:

常勤

UPSは、差別、ハラスメント、報復のない職場を提供することにコミットしています。