Hub Sort Supervisor

UPS; Pampanga; On-site; PHP 446,000 - 781,000; Full time

Job summary

UPS is seeking a Hub Operations Supervisor to lead daily hub and transit operations in Pampanga. You will manage sorting, scanning, loading, unloading and dispatch, while directing staffing, supervision of team leaders and staff, and enforcing safety policies.

You will monitor KPIs, coordinate with multiple teams, drive improvements, and provide coaching and reporting. The role requires strong leadership, communication, and analytical skills, with the ability to work night shifts and manage

Qualifications

• Bachelor’s degree or international equivalent preferred.
• Experience in hub operations, logistics, freight or warehouse operations.
• Prior supervisory or leadership experience preferred.
• Knowledge of shipment processing, sorting, scanning, routing, loading and dispatch.
• Understanding of safety, security and regulatory compliance.

Responsibilities

• Oversee daily hub operations, sorting, scanning, loading, unloading and dispatch.
• Develop staffing plans, allocate manpower and supervise team leaders and staff.
• Enforce safety policies and operating procedures.
• Monitor KPIs, accuracy, and delivery performance; address issues promptly.
• Coordinate with ramp, gateway, maintenance, security and other teams.
• Identify training needs and conduct performance evaluations.
• Ensure equipment availability and maintain workplace housekeeping.
• Prepare operational reports and drive process improvements.

Skills

Leadership

Communication

Analytical

Problem-solving

Data analysis

Reporting

Multitasking

Night shifts

Team management

Education

Bachelor’s degree or international equivalent

Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Your role is responsible for managing daily hub and transit operations to ensure safe, accurate, and timely shipment processing. The role oversees operational teams, manpower deployment, productivity, service quality, and compliance with UPS operating procedures, safety standards, and service commitments.

What You’ll Do

• Hub Operations Management: Oversee daily sorting, scanning, loading, unloading, and shipment transfers to ensure accurate processing and timely dispatch.

• Manpower and Team Management: Develop staffing plans, allocate manpower, supervise Team Leaders, Assistant Supervisors and operational employees, monitor attendance, and manage team performance.

• Safety and Compliance: Enforce UPS safety policies, standard operating procedures, security requirements, and proper package handling practices.

• Service Quality: Monitor shipment accuracy, scanning compliance, misloads, missed shipments, and operational exceptions; implement corrective actions to prevent recurrence.

• Productivity and Performance: Monitor KPIs, package volume, packages per hour (PPH), service performance, and manpower utilization to achieve operational targets.

• Coordination and Communication: Coordinate with ramp, gateway, maintenance, security, and other operational teams to ensure smooth shipment movement and resolve operational issues.

• Training and Employee Development: Identify training needs, coach employees, conduct performance evaluations, and develop improvement plans.

• Equipment and Facility Management: Ensure equipment availability, proper asset utilization, workplace housekeeping, and timely reporting of maintenance requirements.

• Reporting and Continuous Improvement: Prepare operational reports, conduct root-cause analysis, implement corrective and preventive actions, and recommend process improvements to improve efficiency and reduce costs.

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Your Skills & Requirements

• Bachelor’s degree or international equivalent preferred.

• Relevant experience in hub operations, logistics, freight, courier, or warehouse operations.

• Previous supervisory or leadership experience preferred.

• Knowledge of shipment processing, sorting, scanning, routing, loading, and dispatch procedures.

• Understanding safety, security, and regulatory compliance requirements.

• Strong leadership, communication, analytical, and problem-solving skills.

• Ability to analyze operational data, prepare reports, and manage multiple priorities.

• Ability to work night shifts, weekends, holidays, and extended hours when required.

• Physical ability to demonstrate proper operational work methods when necessary.

Employee Type:

Permanent

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