Hub Coordinator - Operations, SPX Express (Sierra Bullones)

SPX Express; Manila; On-site; PHP 334,800 - 502,200; Full time

Job summary

SPX Express is seeking a dedicated individual to assist in the day-to-day hub operations in Manila. The successful candidate will coordinate parcel management, oversee performance metrics, and implement process improvements.

Ideal applicants will have a Bachelor's Degree and at least 3 years of related experience in logistics. Strong leadership skills and proficiency in Microsoft Office are essential for this role.

Qualifications

• At least 3 years related experience in Logistics, Warehouse and Distribution.
• Experience in payments processing or similar function.
• Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Assist in day-to-day hub operation including parcel inbounding and dispatch.
• Conduct team briefing and document meeting minutes.
• Support monitoring of hub's performance and ensure KPI's are met.

Skills

Logistics Management

Leadership

Payments Processing

Microsoft Office

Education

Bachelor's Degree

Job description

Job Description

• Assists in the day‑day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in‑transit parcels, and inventory control.
• Conducts team briefing and documents minutes of the meeting.
• Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI’s are efficiently met.
• Creates, reviews and validates reports of the Hub.
• Assists Customer Support team in call out to solve Customer support escalations.
• Implements process improvement initiatives & projects geared towards increasing Hub productivity.
• Handles payment transactions and other payment processes.
• Coordinates with agency coordinators in overseeing agency teams.
• Other tasks related to the operations of the Hub.

Requirements

• Bachelor’s Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment.
• Experience in payments processing or similar function.
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint).
• Willing to be assigned anywhere in the designated Cluster.
• Able to do shift work depending on agreed team schedules.
• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations.