Hub Coordinator - Operations, SPX Express (Minoag, Dipolog)

SPX Express; Manila; On-site; PHP 334,800 - 558,000; Full time

Job summary

SPX Express in Metro Manila, Philippines is seeking a Hub Operations professional to assist in the day-to-day hub operations, including inbounding, sorting, and inventory control. The ideal candidate should have at least 3 years of experience in logistics and hold a leadership role, with proficiency in Microsoft Office.

This role requires a Bachelor's Degree and involves monitoring the hub's performance while implementing process improvement initiatives. Flexibility to work shifts and adapt to team schedules is essential.

Qualifications

• Bachelor’s Degree Holder.
• At least 3 years related experience in Logistics, Warehouse, and Distribution.
• Leadership role experience, preferably in a warehouse or hub environment.

Responsibilities

• Assists in day-to-day hub operations including parcel inbounding, sorting, and inventory control.
• Conducts team briefing and documents meeting minutes.
• Monitors Hub performance ensuring productivity levels and KPI’s are met.
• Implements process improvement initiatives for increased productivity.

Skills

Leadership

Logistics knowledge

Microsoft Office proficiency

Problem-solving

Education

Bachelor’s Degree

Job description

Job Description

• Assists in the day‑day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in‑transit parcels, and inventory control.
• Conducts team briefing and documents minutes of the meeting.
• Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI’s are efficiently met.
• Creates, reviews and validates reports of the Hub.
• Assists Customer Support team in call out to solve Customer support escalations.
• Implements process improvement initiatives & projects geared towards increasing Hub productivity.
• Handles payment transactions and other payment processes.
• Coordinates with agency coordinators in overseeing agency teams.
• Other tasks related to the operations of the Hub.

Requirements

• Bachelor’s Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment.
• Experience in payments processing or similar function.
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint).
• Willing to be assigned anywhere in the designated Cluster.
• Able to do shift work depending on agreed team schedules.
• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations.