Hub Coordinator - Operations, SPX Express (Pototan, Iloilo)

SPX Express; Manila; On-site; PHP 279,000 - 390,600; Full time

Job summary

SPX Express in Metro Manila is looking for an Operations Support professional to assist in daily hub operations, focusing on logistics and productivity. The ideal candidate holds a Bachelor’s Degree and has at least 3 years of experience in Logistics, Warehouse, and Distribution.

Responsibilities include managing operations, supporting performance monitoring, and implementing process improvements. Candidates should exhibit leadership qualities and be proficient in Microsoft Office. Willingness to work in assigned locations is essential.

Qualifications

• At least 3 years of related experience in Logistics, Warehouse, and Distribution.
• Experience in payments processing or similar function.
• Willing to be assigned anywhere in the designated Cluster.

Responsibilities

• Assist in day-to-day hub operations including parcel inbounding and dispatch.
• Support monitoring of hub performance to meet KPIs.
• Implement process improvement initiatives to increase productivity.

Skills

Leadership experience

Logistics expertise

Microsoft Office proficiency

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

Job Description

• Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
• Conducts team briefing and documents minutes of the meeting
• Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI’s are efficiently met.
• Creates, reviews and validates reports of the Hub
• Assists Customer Support team in call outs to solve Customer support escalations
• Implements process improvement initiatives & projects geared towards increasing Hub productivity
• Handle payment transactions and other payment processes
• Coordinates with agency coordinators in overseeing agency teams
• Other tasks related to the operations of the Hub

Requirements

• Bachelor’s Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment
• Experience in payments processing or similar function
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
• Willing to be assigned anywhere in the designated Cluster
• Able to do shift work depending on agreed team schedulesMust have a continuous learning mindset; able to do administrative and other tasks in hub operations