Hub Coordinator - Operations, SPX Express (Puntod, Cagayan de Oro)

SPX Express; Manila; On-site; PHP 446,400 - 669,600; Full time

Job summary

SPX Express is looking for an experienced individual to assist in hub operations in Metro Manila. This role involves managing daily logistics activities, conducting team briefings, and ensuring productivity targets are met. The ideal candidate will have at least 3 years of experience in logistics and hold a Bachelor’s Degree.

The position also entails coordinating payment transactions and overseeing agency teams. Strong leadership skills and Microsoft Office proficiency are required.

Qualifications

• At least 3 years related experience in Logistics, Warehouse, and Distribution.
• Experience in payments processing or similar function.
• Ability to adapt to shift work and a continuous learning mindset.

Responsibilities

• Assist in daily hub operations and inventory control.
• Conduct team briefings and document meeting minutes.
• Monitor hub performance and productivity levels.
• Create, review, and validate reports.
• Coordinate with agency teams and handle payment transactions.

Skills

Logistics management

Leadership

Microsoft Office proficiency

Customer support

Education

Bachelor’s Degree

Job description

Job Description

• Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
• Conducts team briefing and documents minutes of the meeting
• Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI’s are efficiently met.
• Creates, reviews and validates reports of the Hub
• Assists Customer Support team in call outs to solve Customer support escalations
• Implements process improvement initiatives & projects geared towards increasing Hub productivity
• Handle payment transactions and other payment processes
• Coordinates with agency coordinators in overseeing agency teams
• Other tasks related to the operations of the Hub

Requirements

• Bachelor’s Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment
• Experience in payments processing or similar function
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
• Willing to be assigned anywhere in the designated Cluster
• Able to do shift work depending on agreed team schedulesMust have a continuous learning mindset; able to do administrative and other tasks in hub operations