Hub Coordinator - Operations SPX Express Ma-a Davao City

SPX Express; Manila; On-site; PHP 350,000 - 520,000; Full time

Job summary

SPX Express is seeking a skilled Hub Operations Lead to manage day-to-day hub activities, including parcel inbounding, sorting, rider dispatch and inventory control. The role requires a bachelor's degree and 3+ years in logistics, with leadership experience in a warehouse or hub setting.

You will support payments processing, create reports, and drive process improvements to boost productivity. Willingness to work shifts and be assigned across clusters is required.

Qualifications

• Bachelor's degree required.
• 3+ years in logistics, warehouse or distribution; e-commerce fulfillment a plus.
• Leadership experience in warehouse/hub environment preferred.

Responsibilities

• Assist in day-to-day hub operations (inbound, sorting, dispatch, receiving, inventory).
• Conduct team briefings and document minutes.
• Monitor hub performance to meet KPIs and productivity goals.

Skills

Leadership

Logistics

Operations

MS Office

Education

Bachelor's Degree

Tools

MS Excel

Reporting software

Job description

Job Description

• Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
• Conducts team briefing and documents minutes of the meeting
• Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI's are efficiently met.
• Creates, reviews and validates reports of the Hub
• Assists Customer Support team in call outs to solve Customer support escalations
• Implements process improvement initiatives & projects geared towards increasing Hub productivity
• Handle payment transactions and other payment processes
• Coordinates with agency coordinators in overseeing agency teams
• Other tasks related to the operations of the Hub

Requirements

• Bachelor's Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment
• Experience in payments processing or similar function
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
• Willing to be assigned anywhere in the designated Cluster
• Able to do shift work depending on agreed team schedules
• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations