Hub Coordinator - Operations SPX Express Batangan Valencia

SPX Express; Manila; On-site; PHP 420,000 - 620,000; Full time

Job summary

SPX Express is seeking a Hub Operations Supervisor in Manila to support day-to-day hub activities across last mile and first mile functions. You will lead briefings, monitor KPIs, and drive productivity within a fast-paced logistics environment.

You will also generate and review hub reports, assist in payments processing, coordinate with agencies, and contribute to process improvements. A Bachelor's degree and 3+ years in logistics with leadership experience are required.

Qualifications

• Bachelor's degree required.
• Minimum 3 years of experience in Logistics, Warehouse and Distribution.
• Experience in a leadership role preferably in a warehouse or hub.
• Experience in payments processing or similar function.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Willing to be assigned anywhere in the designated Cluster.
• Able to do shift work according to team schedules.
• Must have a continuous learning mindset; able to perform administrative tasks in hub operations.

Responsibilities

• Assists in day-to-day hub operation (last mile and first mile activities).
• Conducts team briefing and documents minutes.
• Monitors hub performance and KPI achievement.
• Creates, reviews and validates hub reports.
• Assists Customer Support with escalations.
• Implements process improvement initiatives to increase productivity.
• Handle payment transactions and related processes.
• Coordinates with agency coordinators for overseeing agency teams.
• Other hub operation tasks.

Skills

Leadership

Payments processing

Office suite

Logistics & distribution

E-commerce fulfillment

Team coordination

Shift work

Education

Bachelor's Degree

Tools

Excel

Word

PowerPoint

Job description

Job Description

• Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
• Conducts team briefing and documents minutes of the meeting
• Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI's are efficiently met.
• Creates, reviews and validates reports of the Hub
• Assists Customer Support team in call outs to solve Customer support escalations
• Implements process improvement initiatives & projects geared towards increasing Hub productivity
• Handle payment transactions and other payment processes
• Coordinates with agency coordinators in overseeing agency teams
• Other tasks related to the operations of the Hub

Requirements

• Bachelor's Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment
• Experience in payments processing or similar function
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
• Willing to be assigned anywhere in the designated Cluster
• Able to do shift work depending on agreed team schedules
• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations