Hub Coordinator - Operations, SPX Express (Libertad, Butuan)

SPX Express; Manila; On-site; PHP 334,800 - 558,000; Full time

Job summary

SPX Express in Manila is seeking a dedicated professional to assist in day-to-day hub operations, encompassing parcel handling, hub performance, and team coordination. The role requires a Bachelor's degree and a minimum of 3 years of logistics experience, ideally in a leadership capacity.

The successful candidate will contribute to hub productivity, create reports, and ensure efficient payment processes, while demonstrating proficiency in Microsoft Office. Shift work may be required based on team schedules.

Qualifications

• Bachelor’s Degree Holder.
• At least 3 years related experience in Logistics, Warehouse, and Distribution.
• Leadership experience in a warehouse or hub environment.

Responsibilities

• Assist in day-to-day hub operations including inbounding and sorting.
• Support monitoring of hub performance to achieve KPIs.
• Implement process improvements for hub productivity.

Skills

Logistics experience

Leadership

Payments processing

Microsoft Office proficiency

Problem-solving

Education

Bachelor’s Degree

Job description

Responsibilities

• Assist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.
• Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.
• Create, review, and validate Hub reports.
• Assist the Customer Support team with call-outs to resolve customer escalations.
• Implement process improvement initiatives and projects to enhance hub productivity.
• Handle payment transactions and associated payment processes.
• Coordinate with agency coordinators to oversee agency teams.
• Perform other tasks as required to support hub operations.

Qualifications

• Bachelor’s Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment.
• Experience in payments processing or similar function.
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint).
• Willing to be assigned anywhere in the designated Cluster.
• Able to do shift work depending on agreed team schedules.
• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations.