Hub Coordinator - Operations, SPX Express (Angeles, Pampanga)

SPX Express; Manila; On-site; PHP 700,000 - 900,000; Full time

Job summary

A logistics and distribution firm is seeking a Hub Operations Manager to oversee day-to-day hub activities including parcel handling, team management, and performance monitoring. The role requires a bachelor’s degree and at least 3 years of experience in logistics, warehousing, or distribution, ideally with leadership experience in a similar environment. Candidates should possess strong skills in Microsoft Office and be willing to adapt to shift work as necessary.

Qualifications

• Bachelor’s Degree Holder.
• At least 3 years related experience in Logistics, Warehouse, and Distribution.
• Leadership experience in a warehouse or hub environment.

Responsibilities

• Assist in day-to-day hub operations including inbounding and dispatch.
• Conduct team briefings and document meeting minutes.
• Monitor hub performance and productivity levels.

Skills

Leadership

Logistics

Warehouse Management

Customer Support

Microsoft Office

Education

Bachelor’s Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Responsibilities

• Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
• Conducts team briefing and documents minutes of the meeting
• Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI’s are efficiently met.
• Creates, reviews and validates reports of the Hub
• Assists Customer Support team in call outs to solve Customer support escalations
• Implements process improvement initiatives & projects geared towards increasing Hub productivity
• Handle payment transactions and other payment processes
• Coordinates with agency coordinators in overseeing agency teams
• Other tasks related to the operations of the Hub

Requirements

• Bachelor’s Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment
• Experience in payments processing or similar function
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
• Willing to be assigned anywhere in the designated Cluster
• Able to do shift work depending on agreed team schedules
• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations