Hub Coordinator - Operations, SPX Express (Negros Occidental)

SPX Express; Manila; On-site; PHP 500,000 - 700,000; Full time

Job summary

SPX Express in Manila is seeking a Hub Operations Specialist responsible for supporting day-to-day hub activities, including inbounding, sorting, and dispatching parcels. The ideal candidate holds a Bachelor’s Degree and has at least 3 years of experience in logistics and warehouse operations.

The role involves monitoring hub performance, creating reports, and implementing process improvements. Candidates should demonstrate leadership skills and proficiency in Microsoft Office. Willingness to adapt and work shifts is essential.

Qualifications

• At least 3 years related experience in Logistics, Warehouse and Distribution.
• Experience in payments processing or similar function.
• Willing to do shift work depending on agreed team schedules.

Responsibilities

• Assist in day-to-day hub operations including parcel inbounding and sorting.
• Support monitoring of hub performance to ensure high productivity.
• Create, review, and validate Hub reports.

Skills

Logistics experience

Leadership skills

Microsoft Office proficiency

Education

Bachelor’s Degree

Job description

Responsibilities

• Assist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.
• Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.
• Create, review, and validate Hub reports.
• Assist the Customer Support team with call-outs to resolve customer escalations.
• Implement process improvement initiatives and projects to enhance hub productivity.
• Handle payment transactions and associated payment processes.
• Coordinate with agency coordinators to oversee agency teams.
• Perform other tasks as required to support hub operations.

Qualifications

• Bachelor’s Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment.
• Experience in payments processing or similar function.
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint).
• Willing to be assigned anywhere in the designated Cluster.
• Able to do shift work depending on agreed team schedules.
• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations.