HR Team Lead — Performance, QA & Policy Excellence

Dermorepubliq Corporation; Quezon City; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Dermorepubliq Corporation is seeking an HR Supervisor to bridge the HR Manager with frontline teams, overseeing HR Specialists in Recruitment, Compensation & Benefits, Employee Relations, and Engagement. Hybrid work setup with occasional travel for HR-related activities and trainings.

The role focuses on performance, quality, and development, acting as the first escalation point for ER and compliance, and owning QA, coaching, process improvement, and policy/SOP rollout.

Qualifications

• Bachelor's degree in HR, Psychology, Business Administration or related field.
• At least 5 years HR experience, with supervisory or mentoring exposure.
• Solid knowledge of Philippine labor law and DOLE regulations.
• Experience across ER, Recruitment, C&B, and Engagement is advantageous.

Responsibilities

• Team Performance Oversight - monitor KPI performance and coach Specialists.
• Escalation & Risk Management - first-level escalation for ER, compliance and service issues.
• Quality Assurance & Compliance - run QA audits across HR transactions and drive corrective action.
• People Development & Coaching - conduct regular coaching and 1:1s.
• Stakeholder Coordination - manage interdepartmental requests and SLA monitoring.
• Workforce Stability - track attrition and support exit interviews.
• Governance & Reporting - consolidate and submit KPI reports on time.
• Process Improvement & Automation - lead at least one improvement or automation per quarter.
• Policy & SOP Development - draft, review, and maintain HR policies and SOPs.
• Policy & SOP Implementation - rollout policies and verify compliance via QA checks.

Skills

People leadership

Coaching

QA mindset

Policy drafting

Stakeholder management

MS Office

Education

Bachelor's degree in Human Resources, Psychology, Business Administration

Tools

Sprout

Job description

Dermorepubliq Corporation is seeking an HR Supervisor to bridge the HR Manager with frontline teams, overseeing HR Specialists in Recruitment, Compensation & Benefits, Employee Relations, and Engagement. Hybrid work setup with occasional travel for HR-related activities and trainings.

The role focuses on performance, quality, and development, acting as the first escalation point for ER and compliance, and owning QA, coaching, process improvement, and policy/SOP rollout.