HR Supervisor

Dermorepubliq Corporation; Quezon City; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Dermorepubliq Corporation is seeking an HR Supervisor to bridge the HR Manager with frontline teams, overseeing HR Specialists in Recruitment, Compensation & Benefits, Employee Relations, and Engagement. Hybrid work setup with occasional travel for HR-related activities and trainings.

The role focuses on performance, quality, and development, acting as the first escalation point for ER and compliance, and owning QA, coaching, process improvement, and policy/SOP rollout.

Qualifications

• Bachelor's degree in HR, Psychology, Business Administration or related field.
• At least 5 years HR experience, with supervisory or mentoring exposure.
• Solid knowledge of Philippine labor law and DOLE regulations.
• Experience across ER, Recruitment, C&B, and Engagement is advantageous.

Responsibilities

• Team Performance Oversight - monitor KPI performance and coach Specialists.
• Escalation & Risk Management - first-level escalation for ER, compliance and service issues.
• Quality Assurance & Compliance - run QA audits across HR transactions and drive corrective action.
• People Development & Coaching - conduct regular coaching and 1:1s.
• Stakeholder Coordination - manage interdepartmental requests and SLA monitoring.
• Workforce Stability - track attrition and support exit interviews.
• Governance & Reporting - consolidate and submit KPI reports on time.
• Process Improvement & Automation - lead at least one improvement or automation per quarter.
• Policy & SOP Development - draft, review, and maintain HR policies and SOPs.
• Policy & SOP Implementation - rollout policies and verify compliance via QA checks.

Skills

People leadership

Coaching

QA mindset

Policy drafting

Stakeholder management

MS Office

Education

Bachelor's degree in Human Resources, Psychology, Business Administration

Tools

Sprout

Job description

Job Summary

The HR Supervisor bridges the HR Manager and the frontline HR team, overseeing the performance, quality, and development of HR Specialists across Recruitment, Compensation & Benefits, Employee Relations, and Employee Engagement. The role is the first point of escalation for ER, compliance, and service issues, and owns QA, coaching, process improvement, and HR policy/SOP development and rollout.

KEY RESPONSIBILITY

• Team Performance Oversight - Monitor team KPI performance and coach Specialists before issues affect departmental scorecards.
• Escalation & Risk Management - Serve as first-level escalation point for ER, compliance, and service issues, resolving within TAT.
• Quality Assurance & Compliance - Run QA audits across onboarding, recruitment, C&B, and ER transactions, and drive corrective action.
• People Development & Coaching - Conduct regular coaching and 1:1s, and close skill and knowledge gaps within the team.
• Stakeholder Coordination - Manage interdepartmental requests and monitor RICA/ticketing SLAs for the team.
• Workforce Stability - Track team attrition and retention risks, and support exit interviews.
• Governance & Reporting - Consolidate and submit accurate team KPI reports on or before deadline.
• Process Improvement & Automation - Identify and lead at least one process improvement or automation initiative per quarter.
• Policy & SOP Development - Draft, review, and maintain HR policies and SOPs within target timelines.
• Policy & SOP Implementation - Roll out new policies/SOPs to the team and verify compliance through QA spot-checks.

Qualification And Requirements

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.
• At least 5 years of HR experience, with prior team supervisory or mentoring experience preferred.
• Solid knowledge of Philippine labor law and DOLE regulations (twin-notice rule, progressive discipline, due process).
• Exposure across multiple HR disciplines (ER, Recruitment, C&B, Engagement) is an advantage.

SKILL AND COMPETENCIES

• People leadership, coaching, and conflict resolution.
• Strong attention to detail and a QA mindset, with policy/SOP drafting skills.
• Proficiency in MS Office, and HRIS/ATS/ticketing systems (e.g., Sprout)
• High integrity, organization, and cross-departmental stakeholder management.

GROWTH AND DEVELOPMENT OPPORTUNITIES

• People-leadership experience and cross-HR exposure, with a clear path to HR Manager or specialist leadership roles.

WORK ENVIRONMENT

• Hybrid work setup, with occasional travel for HR-related transactions, trainings, or company events.

EQUAL OPPORTUNITY STATEMENT

Dermorepubliq is an equal opportunity employer and is committed to creating an inclusive environment for all employees.