HR Supervisor - Employee Relations

Hammerjack Pty Ltd; Philippines; On-site; PHP 500,000 - 800,000; Full time

Job summary

Hammerjack Pty Ltd is seeking an HR Supervisor – Employee Relations & Discipline to maintain a fair and compliant work environment in the Philippines. You will oversee investigations, grievance handling, and ensure due process in disciplinary cases, while aligning with labor laws and company policies.

Responsibilities include employee relations management, policy implementation, documentation, reporting, and advisory training for managers.

Qualifications

• Bachelor's degree in HR, Psychology, or related field.
• 5–10 years HR experience with strong exposure to employee relations and disciplinary handling.
• Solid knowledge of Philippine Labor Code and due process requirements.
• Experience in conducting administrative hearings and investigations.
• Strong conflict resolution and interpersonal skills.

Responsibilities

• Serve as primary contact for employee concerns, grievances, and workplace issues.
• Promote positive employee experience and engage in conflict resolution.
• Conduct regular employee check-ins, pulse surveys, and feedback sessions.
• Partner with department heads to address morale, engagement, and retention issues.
• Handle end-to-end disciplinary processes with due process and documentation.
• Investigate incidents involving misconduct and policy violations.
• Enforce Code of Conduct and compliance with labor laws.
• Maintain confidential records and prepare incident reports.
• Train supervisors and managers on employee relations, discipline, and due process.

Skills

Communication

Integrity

Critical thinking

Objectivity

Attention to detail

Conflict resolution

Negotiation

Education

Bachelor's degree in HR or psychology

Job description

Job Summary

The HR Supervisor – Employee Relations & Discipline is responsible for maintaining a positive work environment by managing employee concerns, enforcing company policies, and ensuring proper handling of disciplinary cases. This role oversees investigations, grievance handling, and compliance with labor laws while promoting fairness, consistency, and organizational integrity.

Key Responsibilities

1. Employee Relations Management

• Serve as the primary point of contact for employee concerns, grievances, and workplace issues
• Promote a positive employee experience through proactive engagement and conflict resolution
• Conduct regular employee check-ins, pulse surveys, and feedback sessions
• Partner with department heads to address morale, engagement, and retention issues

2. Discipline & Case Management

• Handle end-to-end disciplinary processes (NTE, administrative hearing, decision, documentation)
• Ensure due process is strictly followed in all employee cases
• Investigate incidents involving misconduct, policy violations, and behavioral issues
• Recommend appropriate disciplinary actions aligned with company policy and precedent

3. Policy Implementation & Compliance

• Enforce company Code of Conduct and disciplinary policies
• Ensure compliance with Philippine labor laws and company policies
• Assist in reviewing and updating employee handbook and disciplinary procedures
• Provide guidance to managers on proper handling of employee infractions

4. Documentation & Reporting

• Maintain accurate and confidential records of all employee relations and disciplinary cases
• Prepare incident reports, case summaries, and documentation for legal compliance
• Track trends in employee issues and recommend preventive measures

5. Training & Advisory

• Conduct training for supervisors and managers on employee relations, discipline, and due process
• Coach leaders on conflict management and proper documentation
• Educate employees on company policies, workplace behavior, and grievance procedures

6. Stakeholder Coordination

• Coordinate with Legal, Compliance, and Management on complex cases
• Represent HR in administrative hearings and case discussions
• Liaise with government agencies when necessary (e.g., DOLE-related concerns)

Qualifications

• Bachelor's degree in Human Resources, Psychology, or related field
• At least 5-10years HR experience, with strong exposure to employee relations and disciplinary handling
• Solid knowledge of Philippine Labor Code and due process requirements
• Experience in conducting administrative hearings and investigations
• Strong conflict resolution and interpersonal skills

Skills & Competencies:

• Excellent communication and negotiation skills
• Strong sense of integrity and confidentiality
• Critical thinking and sound judgment in handling cases
• Ability to remain objective and professional in sensitive situations
• High attention to detail in documentation and compliance Key Performance Indicators (KPIs)
• Turnaround time for disciplinary case resolution
• % of cases resolved within due process timelines
• Reduction in repeat offenses / employee violationsEmployee relations issue resolution rate
• Compliance with labor laws and zero legal escalations
• Employee satisfaction / engagement scores (ER-related)