HR Specialist/Assistant

Recruitify_HR; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service company in Quezon City is seeking dedicated professionals to provide exceptional service and resolve customer inquiries. Candidates should have a Bachelor's degree, with 1-3 years of experience in customer service, and strong communication skills. The role involves collaborating with team members and following up with customers to ensure satisfaction. This position offers a dynamic work environment where patience and empathy are vital for success.

Qualifications

• 1-3 years of experience in customer service.
• Ability to work in a fast-paced environment.
• Patience and empathy when dealing with customers.

Responsibilities

• Provide exceptional customer service through various communication channels.
• Resolve customer inquiries and complaints in a timely manner.
• Maintain accurate records of customer interactions.
• Collaborate with team members to enhance customer satisfaction.
• Follow up with customers to ensure their issues are resolved.

Skills

Strong communication

Interpersonal skills

Proficient typing skills

Education

Bachelor's degree in a relevant field

Job description

Description

• Provide exceptional customer service through various communication channels.
• Resolve customer inquiries and complaints in a timely manner.
• Maintain accurate records of customer interactions.
• Collaborate with team members to enhance customer satisfaction.
• Follow up with customers to ensure their issues are resolved.

Requirements

• Educational Qualifications: Bachelors degree in a relevant field
• Experience Level: 1-3 years of experience in customer service
• Skills and Competencies: Strong communication and interpersonal skills
• Skills and Competencies: Proficient typing skills
• Qualities and Traits: Patience and empathy when dealing with customers
• Responsibilities and Duties: Ability to work in a fast-paced environment